Amdocs, DevOps Specialist, Feb 2021 ~ Present

Client: Amdocs Research and Development Team

Technology: Kubernetes, Openshift, Jenkins, AWS, GIT, Ansible, Docker, Kafka, Elastic Search, Couchbase, and Helm.

Job Role:

• Creating CICD Pipeline: Setting up Continuous Integration and Continuous Deployment pipelines for automating code integration and deployment, both in on-premises and AWS environments.

• Cloud Migration Planning: Assessing customer environments, proposing cloud migration plans, and delivering cloud migration projects.

• Infrastructure Management: Ensuring the availability and uptime of both on-premises and cloud services, 24/7, by setting up alerts and implementing actions based on those alerts.

• Cloud Implementation: Assessing customer requirements, proposing cloud implementation plans, and delivering cloud solutions.

• Disaster Recovery: Designing disaster recovery and backup solutions, particularly for critical applications.

• Cost Estimation: Creating cost estimation reports for both on-premises servers and AWS resources to optimize cloud costs.

• AWS Expertise: Demonstrating a strong understanding of AWS services, including networking, storage, virtual machines (VMs), and Platform as a Service (PaaS) offerings.

• Automation: Automating infrastructure tasks using Bash shell scripting and AWS CloudFormation or Terraform, as well as managing configurations with Ansible.

• Container Management: Running and maintaining containers and microservices using Docker, Kubernetes, and Helm.

• Linux Maintenance: Automating maintenance tasks on Linux servers using shell scripting.

• AWS Networking: Proficiency in AWS networking components such as VPNs, VPC peering, application gateways, and load balancers.

• Infrastructure Team Management: Being responsible for end-to-end management of non-production and production environments, including preparing environments for end users and stakeholders.

• Issue Resolution: Coordinating issue resolutions with development teams and providing fixes and root cause analysis within agreed-upon Service Level Agreements (SLAs).

Amdocs, Devops Engineer, May 2018 ~ Feb 2021

Client: Amdocs R&D Team

Technology: Jenkins, AWS, GIT, Openshift, Ansible, Docker, Kubernetes and Helm.

Job Role:

• Led automation efforts using Jenkins, Git, Ansible, Docker, Kubernetes, Helm.

• Designed and executed Continuous Integration and Continuous Deployment (CICD) pipelines.

• Managed both on-premises and cloud services ensuring 24/7 availability.

• Automated infrastructure using Bash scripting and AWS Cloud Formation or Terraform.

• Effectively administered VMs and servers using Ansible.

• Utilized Docker, Kubernetes, and Helm for container and micro-services management.

• Played a key role in disaster recovery planning and execution.

• Provided cost estimations for on-premises and AWS resources.

• Proactively resolved networking and security issues in AWS environment.

• Delivered non-production and production environments, ensuring end-user satisfaction.

• Coordinated with development teams to provide timely issue resolutions.

Amdocs India, Technology Integration Engineer, May 2013 ~ May 2018

Client: AT&T CRM Team

Technology used: Linux, Jenkins, Ansible, Shell Scripting, Tomcat, Weblogic Administration, JBOSS, Apache Http server.

Job Role:

• Automated deployment processes using Shell scripting.

• Developed and maintained infrastructure automation tools.

• Expertise in Weblogic Application Server Administration.

• Collaborated with developers on application server setup and configuration.

• Conducted root cause analysis and troubleshooting of Java errors.

• Assisted in disaster recovery exercises for reporting tools.

Nanostuffs Technology Pvt Ltd., Mobile Apps Developer, Mar 2012 ~ Apr 2013

Client: multiple

Technology: core Java, Android SDK, Android mobiles and Tabs.

Job Role:

• Worked on many applications of Android programming projects over the years, ranging from full application development to small programming jobs.

• Details can be seen on my web portfolio - www.prasham.com