September 2021 - Present

Key Account Manager

Cargaison Logistics Express

Worked on PCS and load stop for planning cost-optimized lane routes for higher profitability.
Handling escalations and callouts of clients and resolving them in a stipulated time frame.
Creating data for maintenance and break downs of 700 trucks and 1800 trailers owned by the company.
Scheduling/Rescheduling long haul pickups and deliveries.

November 2020 - July 2021

Area Manager

Shadowfax Technologies Pvt. Ltd.

Handling overall operations in Punjab and Rajasthan regions for Flipkart groceries and Walmart.
Implementing cost effective strategies to generate profit for the organization.
Negotiating with vendors for fleet management and route planning for cost efficiency.
Handling customer and client's escalations for better service.
Implementing strategies to meet the demand of the customers by creating seasonal supply demand data.
Handling P&L for business clients with a focus on profitability.
Cost optimization for middle mile operations for 2 states.

May 2018 - February 2020

Team Leader

Flipkart Internet Private Limited

Handling end to end delivery operation for Gurgaon region.
Processing more than 50k shipments on a daily basis for long haul and line haul.
Looking after time management for more than 200 employees and fleet management for 100 small and large commercial vehicles.
Handling escalations and service related queries of sellers and distributors.

September 2016 - March 2018

Assistant Warehouse manager

MK Plastic and Rubber industries

Handling SKUs and inventories of more than 10 lakhs units.
Creating daily and weekly dispatch plans
Creating reports on inventory requirements for production.
Organizing time to time training for employees related to upcoming seasonal production plans.