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Avatar of Eliot Chen.
Avatar of Eliot Chen.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other business units and collaborative partner proj...
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Certification: API 510/570/571/577/580/936 – ISO 45001/14001/9001 - CSWIP 3.1
Logo of OQ8.
OQ8
2023 ~ Present
Thanh Hóa, Thanh Hoa, Vietnam
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Construction Engineer, Equipment Engineer, Mechanical Engineer
Fields of Employment
Mechanical or Industrial Engineering
Work experience
6-10 years
Management
Skills
Microsoft Office
Excel
PowerPoint
Languages
English
Fluent
Job search preferences
Positions
Asset Integrity Engineer
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Hanoi University or Mining and Geology
Major
Petroleum Engineering
Print

Quyen Truong Quoc

Certification: API 510/570/571/577/580/936 – ISO 45001/14001/9001 - CSWIP 3.1

  Thanh Hóa, Thanh Hoa, Vietnam

Mobile: +96879228766

Whatsapp: +96879228766

Zalo: +84386222889

Duty works including Technical Aspect and Commercial Aspect for Inspection Section - Assest Integrity Division.

  • Teamwork: Being able to work with other people to achieve a Team’s goal.
  • Communication: Excellent written and oral communication skills in English and Vietnamese. Well transmit my ideas across to others easily.
  • HSE: Above-average knowledge of safety guidelines and regulations.
  • Hard-working: Done with energy, industrious, creative.

 

Work Experience

Senior Inspection Engineer • Duqm Refinery and Petrochemical Industries Company

April 2023 - Present

  • Generate AIMS for Hydro Processing Unit. Develop long term plan for ensuring integrity of static equipment and piping system. By develop and review Corrosion Loop, Damage mechanism,
  • RBI assessment for the AIMS programs. Lead and facilitate Risk-Based Inspection (RBI) assessments for critical assets and equipment.
  • Ensuring all inspection and integrity assurance activities of all static equipment, piping, define corrosion rate, calculate remaining life based on the corrosion rate.
  • Review inspection reports, findings, and recommendations to ensure compliance with regulatory requirements and industry standards.
  • Responsible for the NDE tests performed in the company through inspection section by self and contract manpower. Co-ordinate with outside parties for various inspection related activities especially on the NDE side.
  • Assist with duties as Leader and manage Team activity.
  • Responsible for management of Inspection Engineers. API inspectors, Senior API inspectors.

Senior Inspection Engineer  •  Nghi Son Refinery and Petrochemical Limited Liability Company

June 2016 - March 2023


  • Provide the project’s management teams and operating facilities with guidance to establishing and safeguarding asset integrity throughout asset lifecycle (i.e., Design, Procurement and Construction, Operation and Maintenance and Decommissioning).
  • Development of all the Material Selection and Corrosion Control deliverables such as Corrosion Control Philosophies, Material Selection Report, Material Selection Diagrams, Corrosion Loops,
  • Provide direction to the development and implementation of AIMS.
  • Work with multidisciplinary teams or with task forces assigned to analyze or solve specific integrity and performance degradation issues or failure analysis and suggest methods for the prevention of chronic failures.
  • 2017: Block leader for Welding Project at CDU, AROMATIC areas. Directly manage and set up inspection work, review inspection result, monitor repair progress.
  • Distributed for successful start-up of refinery after completion Welding Project,
  • 2019: Block leader for Defect Confirmation Shutdown Maintenance Project: CDU, KHDS areas. Manage inspection program for opening equipment, confirm NDE result, confirm quality of repair activity for any defect found,
  • 2020: Design Operating Window project, generate all DOW monitoring master list in refinery to monitor operating data compared with design data.
  • 2021: Block Leader for PITSTOP: Inspection Leader duty in shutdown chance for Aromatic Complex, NHDS Complex, GOHDS Complex,
  • 2022: Generate refractory material strategy for TA2023. For RFCC, SRU, HMU and process Heater. Prepare method statement, quantity of each type of refractory for TA execution.
  • 2022: Propose new solution for installing new coke catcher. This help to reduce several days of execution.
  • 2023: Integrity Team Leader – build the integrity structure for long term Project for Integrity of Plant. (AIMS)

Education

Hanoi University or Mining and Geology

Petroleum Engineering

2010 - 2015

Good Degree

GPA: 2.99/4

Skills


  • Microsoft Office
  • Excel
  • PowerPoint

Languages


  • English — Fluent
Resume
Profile

Quyen Truong Quoc

Certification: API 510/570/571/577/580/936 – ISO 45001/14001/9001 - CSWIP 3.1

  Thanh Hóa, Thanh Hoa, Vietnam

Mobile: +96879228766

Whatsapp: +96879228766

Zalo: +84386222889

Duty works including Technical Aspect and Commercial Aspect for Inspection Section - Assest Integrity Division.

  • Teamwork: Being able to work with other people to achieve a Team’s goal.
  • Communication: Excellent written and oral communication skills in English and Vietnamese. Well transmit my ideas across to others easily.
  • HSE: Above-average knowledge of safety guidelines and regulations.
  • Hard-working: Done with energy, industrious, creative.

 

Work Experience

Senior Inspection Engineer • Duqm Refinery and Petrochemical Industries Company

April 2023 - Present

  • Generate AIMS for Hydro Processing Unit. Develop long term plan for ensuring integrity of static equipment and piping system. By develop and review Corrosion Loop, Damage mechanism,
  • RBI assessment for the AIMS programs. Lead and facilitate Risk-Based Inspection (RBI) assessments for critical assets and equipment.
  • Ensuring all inspection and integrity assurance activities of all static equipment, piping, define corrosion rate, calculate remaining life based on the corrosion rate.
  • Review inspection reports, findings, and recommendations to ensure compliance with regulatory requirements and industry standards.
  • Responsible for the NDE tests performed in the company through inspection section by self and contract manpower. Co-ordinate with outside parties for various inspection related activities especially on the NDE side.
  • Assist with duties as Leader and manage Team activity.
  • Responsible for management of Inspection Engineers. API inspectors, Senior API inspectors.

Senior Inspection Engineer  •  Nghi Son Refinery and Petrochemical Limited Liability Company

June 2016 - March 2023


  • Provide the project’s management teams and operating facilities with guidance to establishing and safeguarding asset integrity throughout asset lifecycle (i.e., Design, Procurement and Construction, Operation and Maintenance and Decommissioning).
  • Development of all the Material Selection and Corrosion Control deliverables such as Corrosion Control Philosophies, Material Selection Report, Material Selection Diagrams, Corrosion Loops,
  • Provide direction to the development and implementation of AIMS.
  • Work with multidisciplinary teams or with task forces assigned to analyze or solve specific integrity and performance degradation issues or failure analysis and suggest methods for the prevention of chronic failures.
  • 2017: Block leader for Welding Project at CDU, AROMATIC areas. Directly manage and set up inspection work, review inspection result, monitor repair progress.
  • Distributed for successful start-up of refinery after completion Welding Project,
  • 2019: Block leader for Defect Confirmation Shutdown Maintenance Project: CDU, KHDS areas. Manage inspection program for opening equipment, confirm NDE result, confirm quality of repair activity for any defect found,
  • 2020: Design Operating Window project, generate all DOW monitoring master list in refinery to monitor operating data compared with design data.
  • 2021: Block Leader for PITSTOP: Inspection Leader duty in shutdown chance for Aromatic Complex, NHDS Complex, GOHDS Complex,
  • 2022: Generate refractory material strategy for TA2023. For RFCC, SRU, HMU and process Heater. Prepare method statement, quantity of each type of refractory for TA execution.
  • 2022: Propose new solution for installing new coke catcher. This help to reduce several days of execution.
  • 2023: Integrity Team Leader – build the integrity structure for long term Project for Integrity of Plant. (AIMS)

Education

Hanoi University or Mining and Geology

Petroleum Engineering

2010 - 2015

Good Degree

GPA: 2.99/4

Skills


  • Microsoft Office
  • Excel
  • PowerPoint

Languages


  • English — Fluent