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Definition of Reputation Credits
Randy Maulana
Experienced QA professional with 6+ years of total experience in the field.
My expertise in QA includes proficiency in various testing methodologies, attention to detail, a strong understanding of SDLC, and familiarity with test management tools and bug tracking. Additionally, I possess skills in utilizing testing methodologies such as API testing and mobile testing, with a focus on manipulating tests to uncover issues and drive efficiency. These skills have allowed me to consistently deliver high-quality products while ensuring that they meet the needs of stakeholders.
Throughout my career, I have led several impactful initiatives in QA, including a revamp of the new-user email template that resulted in a 5x increase in CTR, and an adoption initiative that drove a 32% to 55% increase in user adoption within two months. Additionally, I built and led a high-performing QA team, resulting in a significant increase in merchant engagement and adoption
Pengalaman Kerja
Senior QA Engineer, Merchant Experience • Grab
April 2017 - Present
- Develop a comprehensive test plan to evaluate system functionality, performance, reliability, stability, and interoperability.
- Proactively identify potential issues to prevent software bugs.
- Ensure correct language usage, proper text formatting, and absence of truncation.
- Verify cultural compatibility of the product with the intended market.
- Confirm that validated deliverables meet all functional specifications and design requirements.
- Conduct backend database testing in a Microsoft SQL environment, including validation of stored procedures, jobs, and triggers, as well as API testing.
- Implement and execute Appium tests for mobile application testing.
QA Engineer • PT Kudo Teknologi Indonesia (KUDO)
Juli 2017 - Oktober 2019
Skills: MySQL · Software Analysis · Appium · IT Operations · Oral Communication · Capacity Planning · Communication · Software Quality · Mobile Testing · API Testing · JIRA
IT Helpdesk • PT Kudo Teknologi Indonesia (KUDO)
November 2016 - Juli 2017
• Responding to queries via chat, email, or phone from customer support
• Providing technical assistance for questions and problems
• Diagnosing system errors and other issues
• Follow-up and update customer status and information
• Running reports to analyze common complaints and problems
• Determine the best solution based on the issue and details provided by customers
• Identify and suggest possible improvements on procedures
IT Support Technician • Dinas Pendidikan dan Kebudayaan Kota Banjar Jabar
Juli 2014 - Desember 2014
• Assist personnel with installation, configuration and ongoing usability of system hardware and software
• Offer daily operations and systems support to personnel
• Verify functionality of hardware and software components
• Troubleshoot hardware and software issues in person, remotely and via phone
• Assist employees with computer problems and answer their questions
Pendidikan
2010 - 2014
Universitas Komputer Indonesia
Computer Engineering
Skil
- Postman - API Testing
- JIRA Confluence
- Proxyman
- Charles Proxy
- Git
- Appium Automation
- Python
Bahasa
- Indonesian — Fluent
- English — Intermediate
Randy Maulana
Experienced QA professional with 6+ years of total experience in the field.
My expertise in QA includes proficiency in various testing methodologies, attention to detail, a strong understanding of SDLC, and familiarity with test management tools and bug tracking. Additionally, I possess skills in utilizing testing methodologies such as API testing and mobile testing, with a focus on manipulating tests to uncover issues and drive efficiency. These skills have allowed me to consistently deliver high-quality products while ensuring that they meet the needs of stakeholders.
Throughout my career, I have led several impactful initiatives in QA, including a revamp of the new-user email template that resulted in a 5x increase in CTR, and an adoption initiative that drove a 32% to 55% increase in user adoption within two months. Additionally, I built and led a high-performing QA team, resulting in a significant increase in merchant engagement and adoption
Pengalaman Kerja
Senior QA Engineer, Merchant Experience • Grab
April 2017 - Present
- Develop a comprehensive test plan to evaluate system functionality, performance, reliability, stability, and interoperability.
- Proactively identify potential issues to prevent software bugs.
- Ensure correct language usage, proper text formatting, and absence of truncation.
- Verify cultural compatibility of the product with the intended market.
- Confirm that validated deliverables meet all functional specifications and design requirements.
- Conduct backend database testing in a Microsoft SQL environment, including validation of stored procedures, jobs, and triggers, as well as API testing.
- Implement and execute Appium tests for mobile application testing.
QA Engineer • PT Kudo Teknologi Indonesia (KUDO)
Juli 2017 - Oktober 2019
Skills: MySQL · Software Analysis · Appium · IT Operations · Oral Communication · Capacity Planning · Communication · Software Quality · Mobile Testing · API Testing · JIRA
IT Helpdesk • PT Kudo Teknologi Indonesia (KUDO)
November 2016 - Juli 2017
• Responding to queries via chat, email, or phone from customer support
• Providing technical assistance for questions and problems
• Diagnosing system errors and other issues
• Follow-up and update customer status and information
• Running reports to analyze common complaints and problems
• Determine the best solution based on the issue and details provided by customers
• Identify and suggest possible improvements on procedures
IT Support Technician • Dinas Pendidikan dan Kebudayaan Kota Banjar Jabar
Juli 2014 - Desember 2014
• Assist personnel with installation, configuration and ongoing usability of system hardware and software
• Offer daily operations and systems support to personnel
• Verify functionality of hardware and software components
• Troubleshoot hardware and software issues in person, remotely and via phone
• Assist employees with computer problems and answer their questions
Pendidikan
2010 - 2014
Universitas Komputer Indonesia
Computer Engineering
Skil
- Postman - API Testing
- JIRA Confluence
- Proxyman
- Charles Proxy
- Git
- Appium Automation
- Python
Bahasa
- Indonesian — Fluent
- English — Intermediate