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Avatar of Danijela Majstorovic.
Avatar of Danijela Majstorovic.
Geography Teacher @OŠ "Rastko Nemanjić", Nova Pazova
2019 ~ Present
Geography Teacher
Within one month
Danijela Cvetković Nastavnik Geografije Nova Pazova, Srbija Predana, snalažljiva i profesionalna nastavnica sa posebnim fokusom na društveni i akademski rast i razvoj svakog deteta. Posvećena stvaranju atmosfere u učionici koja je stimulativna i ohrabrujuća za učenike. Obrazovanje Geografski Fakultet - Univerzitet u Beogradu Geografija Diplomirani GeografGimnazija "Branko Radičević", Stara Pazova Opšti SmerRadno Iskustvo OŠ "Rastko Nemanjić" Nova Pazova MartSadašnjost OŠ "Branko Radičević" Batajnica SeptembarSeptembar 2018 Gimnazija "Branko Radičević" Stara Pazova SeptembarSeptembar 2017 Veštine Računarske veštine - Microsoft Office - Više od 10 godina rada u Microsoft Office paketu. Ekpertiza u Word-u, Excel-u i PowerPoint-u. Komunikativne veštine
PowerPoint
Word
Excel
Employed
Not open to opportunities
Full-time / Not interested in working remotely
6-10 years
Faculty of Geography - Belgrade University
Geography
Avatar of Jaheer Babu Dorigundla.
Avatar of Jaheer Babu Dorigundla.
Past
Associate Consultant @Capgemini Technology Services India Limited
2016 ~ 2019
Test Engineer/QA Analyst
Within six months
Jaheer Babu Dorigundla Ambitious and goal-driven IT Professional offering a steadily advancing International IT experience providing an expert IT Operations management, technical support and testing products, actively looking for job opportunities in The Netherlands. (I possess a work permit and no sponsorship is needed in the future too. I am willing to work in shifts and also willing to travel in Europe if the project requires travelling). Mobile No:Amsterdam, Netherlands. [email protected] Skills Certifications ISTQB Foundation Level Certification Oracle cloud Infrastructure Foudations 2020 Associate Oracle Autonomous Database Cloud 2020 Specialist Certied
Reliability
Dedicated
Compatibility
Unemployed
Full-time / Interested in working remotely
4-6 years
JNTU
Bachelor of Technology in Electronics and Communication Engineering
Avatar of the user.
Avatar of the user.
Sr. Project Manager @17LIVE Inc.
2020 ~ 2022
Project Manager
Within one year
Product Management
Project Management Skills
jira tools
Employed
Full-time / Interested in working remotely
6-10 years
National Cheng Kung University
Civil Engineering
Avatar of Musafar C M.
Avatar of Musafar C M.
Civil Engineer @Smart Roof Constructions
2016 ~ 2022
Civil Engineer
More than one year
Musafar C M CIVIL ENGINEER Goal-driven Civil Engineer leader with dynamic management skills, highly skilled at design, drafting, cost estimation, advanced survey and presentations. Al Qusais - UAEWork Experience Civil Engineer • Smart Roof Constructions JanuaryFebruary 2022 Managed conceptual design projects while providing task management and technical contributions to multidisciplinary teams. PROJECTS : OFFICE+ RESEDENTIAL+ SHOP + QUARANTINE HOME+ HOSTEL SHED+ RENOVATION+ MAINTANENCE Land Surveyor • Zeitnah Institute MarchAugust 2019 Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. PROJECTS : PARKING+ CULVERT+ BOUNDARY WALL+ ROAD WORKS Junior
Project Estimation
Microsoft Office
CAD Drafting
Full-time / Interested in working remotely
4-6 years
University of Calicut
Civil Engineering
Avatar of the user.
Avatar of the user.
Grill master @Red Lobster
2019 ~ 2020
More than one year
Word
Excel
PowerPoint
Full-time / Not interested in working remotely
4-6 years
Fayetteville State University
Business administration
Avatar of Amanda Rowell.
Avatar of Amanda Rowell.
Senior Sales Consultant @Jimmy Granger Used Cars
2021 ~ Present
Sales
Within one year
their top performers, resulting in a long-term relationship and partnership with continuing growth. Work Experience Senior Sales Consultant • Jimmy Granger Used Cars JunePresent I was approached and offered a position with this company by a former manager of mine at a previous dealership due to my work ethic, goal minded mentality and strong work ethic. At Jimmy Granger I work efficiently to exceed sales expectations, surpass goals and build client relationships in order to gain future business. Although I follow the 12 step sales process, I feel it is my obligation to provide a new, different
Sales & Customer Service
Sales & Marketing
Sales Operations
Employed
Full-time / Interested in working remotely
10-15 years
Minden High School
General Education
Avatar of the user.
Avatar of the user.
Chief Accountant @Daluman
2015 ~ 2021
Chief Accountant
More than one year
Flexible
Competent
Account Receivable
Full-time / Interested in working remotely
6-10 years
Udayana University
Master Degree Financial Accounting
Avatar of 郭仁宇.
Avatar of 郭仁宇.
客戶成功經理 @大江生醫股份有限公司
2018 ~ Present
International Sales Manager, Customer Success Manager, Sales Manager
More than one year
郭仁宇 Patrix Quek Sales & Business Manager • 台北,TW • [email protected] Taiwan PR permit holder. I am a self-starter, goal-oriented, forever maintain the First-day mindset and good in explaining offerings. Eager to learn different knowledge, well education in Economics, join Food Industry and Bio-Science and learn a lot during these working experience. Worked in Japan Top 1 Food Industry NH Foods and Taiwan Top 1 Bio-Science ODM Manufacturer as Sales and Customer Success Manager. Experience Trainer and Lecturer for over 50+ education training for clients
PowerPoint
Word
Excel
Employed
Not open to opportunities
Full-time / Interested in working remotely
4-6 years
國立東華大學
經濟學系
Avatar of Yu-Hsuan Tseng.
Avatar of Yu-Hsuan Tseng.
Marketing Specialist @Fontain International Ltd
2013 ~ 2014
Project Manager
Within one year
Yu-Hsuan Tseng Recently graduated from Northeastern University for my Master's Degree and majored in Project Management. 4+ years of working experience in the IT Technology and Marketing field. For the IT technology field, I was responsible for Cisco Service and familiar with Cisco system, including CSCC, CCWR, and CCW. For the Marketing field, I equipped with skills in marketing, communicating, planning, executing, and public relations. I am looking for a position that combines my previous working experiences and willing to dedicate myself to the company Project Manager 城市,TW tseng1116@hotmail
MS Project
Marketing
Project Management
Employed
Full-time / Interested in working remotely
4-6 years
Northeastern University
Project Management
Avatar of Lee Chen.
Avatar of Lee Chen.
Sales Product Manager @ASUSTeK Computer Corporation
2016 ~ Present
Product Manager
More than one year
Li-Cheng Chen Product Manager A self-driven, goal-oriented product manager with 5 years of experience in consumer laptop industry. Lead at least 4 projects from POR to EOL with solid project management, problem solving , product marketing skills. Li-Cheng Chen [email protected] Experience ASUSTeK ComputerNow Taipei, Taiwan Ultra Slim Laptop Product Manager Manage products through the initial planning, development, launch and sustaining activities. Build efficient & accurate communication across function teams. Foresee & prevent risks that could jeopardize projects' schedule, cost or quality. Collaborated with marketing teams for marketing deliverables to instruct
Project Management
Product Management
Product Marketing
Employed
Full-time / Interested in working remotely
4-6 years
San Diego State University
Hospitality and Tourism Management

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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More than one year
Account Manager|Customer Success
SHOPLINE
2020 ~ 2020
Taipei City, Taiwan
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Customer Success Manager
Fields of Employment
Information Services
Work experience
4-6 years
Management
I've had experience in managing 5-10 people
Skills
Client-relationship building and nurturing
Multi-project management
Cross-sectoral communication
Know-how development
Problem-solving
Data-analyzing
Account Management
Languages
Job search preferences
Positions
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Job types
Full-time
Locations
Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
National Taiwan University
Major
Political Science
Print

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)

Resume
Profile

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)