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Definition of Reputation Credits
張瀞勻 Stacey Chang
With over 5 years of experience working as a sales representative leader. Ability of key account management and customer service maintenance. My familiarity and good sales skills would make me a good fit.
Taipei, Taiwan
[email protected]
SKILL
- Fluent in English speaking, reading and writing. Over 5 years working in international companies
- Good at key account management & customer relationship maintenance
- Ability to develop new and potential business through cold calls and customer visits
- Able to work under pressure and time limitation with leadership quality
- Ability to work independently, but also work well with diverse work force
- Quick learner and willing to progress in new fields
- Good communication and presentation skill
WORK EXPERIENCE
(1) Bureau Veritas Consumer Products Services, (H.K.) Ltd., Taiwan Branch
Sales Team Leader from March, 2015 until now (2.5 years)
1. Sales analysis weekly, monthly, quarterly and yearly with general manager.
2. Customer relationship maintenance of VIP, 2nd tier and balance vendors to meet sales target. Successfully reach USD 9,000K goal in 2015 and make another 6% growth in 2016 .
3. Collect all new and potential vendor information for new business development .
4. Work with operation teams to solve problem and close order .
5. Annual contract review for extension or termination. Negotiate special package price requested by vendors and prepare supporting document to discuss with GM for winning business.
6. Collect market information of competitors through extensive social connections, compare pros and cons in order to provide better service to vendors.
(2) Star Buffet in Australia
Vice Manager from December, 2013 - December, 2014 (1 year)
1. Became vice manager in Star Buffet Group in less than 5 months, handling customer service, complaint staff training.
2. Team work with waiters, waitresses, front desk and kitchen runners. Need to deal with people at all levels effectively and help short-term workers from other countries understand job content and related laws.
3. Need good customer managerial skills and organizational capabilities in order to provide the best service.
(3) JE&JA Co. Ltd.
International Sales March, 2012 - October, 2013 (1.5 years)
1. Coordination between garment importer in the States and our cooperative factories in China. Good communication skill is a must.
2. Control and make sure quality of samples, each stage of the mass production and the delivery time are all under good control.
(4) SiliconBlue Tech.
Asia Field Sales Coordinator from August, 2011 - February, 2012 (0.5 year)
1. Being as Asia Field Sales Coordinator, －I was in charge of the business in Taiwan, China, Japan and South Korea and able to communicate with both headquarter and disti partners about quote, purchase order, design registration and shipment notification. I am also bale to prepare presentation for sales VP when Board Meeting/QBR and consolidate sales data and forecast weekly and quarterly.
(5) Microsoft Taiwan Co.
English Promoter from January, 2011 - June, 2011 (5 months)
1. Joined the training program and in charge of embedded software in International Computer Exhibition--Computex 2011.
2. Be active and learn fast in new fields. Assigned as project leader and stand out in the group with many other project members majoring in engineering.
3. Participate and coordinate in marketing events.
張瀞勻 Stacey Chang
With over 5 years of experience working as a sales representative leader. Ability of key account management and customer service maintenance. My familiarity and good sales skills would make me a good fit.
Taipei, Taiwan
[email protected]
SKILL
- Fluent in English speaking, reading and writing. Over 5 years working in international companies
- Good at key account management & customer relationship maintenance
- Ability to develop new and potential business through cold calls and customer visits
- Able to work under pressure and time limitation with leadership quality
- Ability to work independently, but also work well with diverse work force
- Quick learner and willing to progress in new fields
- Good communication and presentation skill
WORK EXPERIENCE
(1) Bureau Veritas Consumer Products Services, (H.K.) Ltd., Taiwan Branch
Sales Team Leader from March, 2015 until now (2.5 years)
1. Sales analysis weekly, monthly, quarterly and yearly with general manager.
2. Customer relationship maintenance of VIP, 2nd tier and balance vendors to meet sales target. Successfully reach USD 9,000K goal in 2015 and make another 6% growth in 2016 .
3. Collect all new and potential vendor information for new business development .
4. Work with operation teams to solve problem and close order .
5. Annual contract review for extension or termination. Negotiate special package price requested by vendors and prepare supporting document to discuss with GM for winning business.
6. Collect market information of competitors through extensive social connections, compare pros and cons in order to provide better service to vendors.
(2) Star Buffet in Australia
Vice Manager from December, 2013 - December, 2014 (1 year)
1. Became vice manager in Star Buffet Group in less than 5 months, handling customer service, complaint staff training.
2. Team work with waiters, waitresses, front desk and kitchen runners. Need to deal with people at all levels effectively and help short-term workers from other countries understand job content and related laws.
3. Need good customer managerial skills and organizational capabilities in order to provide the best service.
(3) JE&JA Co. Ltd.
International Sales March, 2012 - October, 2013 (1.5 years)
1. Coordination between garment importer in the States and our cooperative factories in China. Good communication skill is a must.
2. Control and make sure quality of samples, each stage of the mass production and the delivery time are all under good control.
(4) SiliconBlue Tech.
Asia Field Sales Coordinator from August, 2011 - February, 2012 (0.5 year)
1. Being as Asia Field Sales Coordinator, －I was in charge of the business in Taiwan, China, Japan and South Korea and able to communicate with both headquarter and disti partners about quote, purchase order, design registration and shipment notification. I am also bale to prepare presentation for sales VP when Board Meeting/QBR and consolidate sales data and forecast weekly and quarterly.
(5) Microsoft Taiwan Co.
English Promoter from January, 2011 - June, 2011 (5 months)
1. Joined the training program and in charge of embedded software in International Computer Exhibition--Computex 2011.
2. Be active and learn fast in new fields. Assigned as project leader and stand out in the group with many other project members majoring in engineering.
3. Participate and coordinate in marketing events.