. ● Managing and coordinating workload, monthly/annually plans for the team to enhance skills on cloud, networking, and Databases. ● Shift and works scheduling. ● Bonus and salary reviews. ● Establish more efficient and automatic workflows. ● Supervision and be responsible for the all operations of Technical Operation team. 二月二月 2023 Technical Operation Engineer Finstek - GMI Product management with performing trading system maintenance, QA/QC for new functionalities, deploying services, and monitoring all kinds of system alerts related to trading platforms. Coworking with cross-functional teams such as

林書安LIN SU-AN (Booker) ： 淡水區, New Taipei City ： [email protected] ● 5 years+ Hybrid project management experience. ● Keen insight, diverse communication and leadership skills. ● Leaded various large projects, and received high satisfaction ratings from the client. ● Consistently update and upgrade my kownedge and skills to handle any challenge. ● Encourage and provide assistance to members to help them deal with problems. Work Experience NADI System Corp. , Project Manager, Jun. 2021~FebUsed hybrid project management to finish customized 3D Operation Management System

許晉源 Kidd Hsu|[email protected] 個性開放，善與人交往，全局思考與規劃能力強，擅長企業經營管理方面的整體規劃統籌， 宏觀視野充分，思考問題的角度、方式靈活，有原則性。 熟悉新創團隊的全發展流程與團隊建設工作，曾在各種不同類型的公司任職多

emails, product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in

高明暉 Jackie Kao 生日 :手機 :電子信箱 : [email protected] Linkedin : www.linkedin.com/in/jackie-kao-726b83187/ 個人簡介 : 喜歡新型態的商業模式並樂於接受挑戰，曾任職於 Lalamove 及 Shopee ，彙整平台及合作物流公司之數據並在專案規劃上以用戶運營方式執行、優化與檢討。現服務於 JetQ 擔

Martin Fahmi IT Support Lulusan Manajemen Informatika, dengan pengalaman dalam bidang Administrasi dan IT support seperti pengelolaan sistem administrasi kantor, troubleshooting, networking, hardware & software. Saya juga memiliki aktifitas sehari-hari dibidang IT. Memiliki kemampuan pada IT operation , project management , dan customer service . Selain itu saya mempunyai pribadi yang berintegritas dan bertanggung jawab terhadap apa yang dikerjakan. Parung, Bogor, [email protected] https://www.facebook.com/MartinFahmi31/ Pengalaman Kerja MeiJuni 2021 Sungai Penuh, Jambi Operator Komputer dan Network Support Technician PT. Ratu Network Indonesia • Memastikan perangkat keras dan

Ming Chiao Tung University Hsinchu, Taiwan Master of Business Administration, Global MBA Program Sep 2022 – June 2024 GPA: 4.11/4.30 | Specialization in Entrepreneurship, and Supply Chain & Logistics Management Research Assistant (RA) for Professor Kuan-Cheng Huang Teaching Assistant (TA) for Graduate Course: Introduction to Business Management: Economics, Operations and Supply Chain Management, MBA Thesis Hong Kong University of Science and Technology Hong Kong, China Bachelor of Engineering in Logistics Management and Engineering Sep 2010 – Nov 2013 Graduated with Second Class Honours, Division II | Minor in Engineering Management and Law PROFESSIONAL EXPERIENCE Avnet Technology Hong Kong