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4-6 years
6-10 years
10-15 years
More than 15 years
.Net 資深工程師 @澳創科技2022 ~ Present
・
C#.net Development 全端/後端工程師
Within one month
情與不斷進步的態度使我能夠與時俱進， 同時，我也積極尋找與團隊成員建立卓越合作的機會，共同推動專案成功。 mars8602@gmail.com 技能 程式語言 / 框架 前端 HTML / CSS JavaScript Jquery React.js BootStrap 5 Vue 後端 C# .NET Core .NET ASP.NET MVC Java 資料庫 MSSQL MySQL PostgreSQL Redis MongoDB 版控、部屬
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
文化大學
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北科技大學
・
工業工程管理系
Past
Sr. Frontend Engineer @旭捷資訊有限公司2022 ~ 2023
・
前端工程師、資深前端工程師
Within one month
蔡卓霖 JavaScript | React 曾經是一名5年經驗的遊戲設計師， 現在是一名擁有4年開發經驗的資深前端工程師。 max@gmail.com 工作經驗 旭捷資訊 - Sr. Frontend Engineer | 2022/03 ~ 2023/10 ・ 1 yr 8 mos 個人金融服務產品 - 前端開發 ・使用 React, Redux Toolkit, TypeScript, Ant Design 和 Vite， 從0到1開發產品 與 後
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
大仁科技大學
・
應用英文Past
Sr.engineer Android Developer @17 LIVE_藝啟股份有限公司臺灣分公司2022 ~ 2024
・
Android APP 開發
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
逢甲大學
・
材料科學與工程學系SR. Vision System Engineer @開必拓數據2019 ~ Present
・
資深視覺工程師 / 專案經理
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立聯合大學 National United University
・
電子工程
Sr. Full Stack Engineer @類神經網路股份有限公司2021 ~ Present
・
資深程式設計師
Within one month
TypeScript/ Flutter /Docker/Firebase/MySQL/GCP 1. Built and maintained website management consoles in Angular to help shop owners manage business interactions with their customers in LINE chatbot. 2. Implemented REST APIs and integrated LINE webhooks in Node.js + TypeScript. 3. Used Firestore/MySQL/Google BigQuery/Redis to store data. 4. Deployed applications to GKE with Github Actions. 5. Developed a cross platform app with Flutter. 6. Hosted code review meetings regularly for the team members. 7.
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
輔仁大學 Fu Jen Catholic University
・
Computer Science and Information Engineering
ASP.NET Full Stack Engineer @日月光半導體製造股份有限公司2024 ~ Present
・
後端工程師/軟體工程師
Within one month
將該lot照片位置、Process_ID...等，寫入DB供其他系統分析數據。 步驟: 1.根據tool model各自規則對IT的File Server(FTP)照片進行篩選。 2.每個tool model可分為G3G4和非G3G4的類型，要將其本身以及相關的照片皆撈出。3.當照片不為EDX時，搬運至SMG的File Server(FTP)，為EDX時
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
義守大學
・
資訊管理學系
Sr. Product Designer @portto 門戶科技 | Blocto2022 ~ Present
・
Product Designer (UI/UX)
Within one month
design files and design systems. Designed and maintained Content Management System product. Analyzed u ser experience research. UI/UX Designer Inbound Asia Co., Ltd MarDecWebsite project design, including landing page, wordpress and html/css page coded. Executed about visual design, banner, book etc. Attended in community plans, brainstorming and assisted in integration. Visual Designer Nuan Nuan Enterprise Co., Ltd SepFebConceptualized packaging design and gift boxes. Executed visual design, advertisement, event etc. Planned the theme of photography, coordinated composition with photographer. Visual Designer Zero Branding Design Co.
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Shu-Te University
・
Visual communication design
Sr. iOS Developer @17LIVE2022 ~ Present
・
iOS Developer
Within one month
implement various logic injections, enhancing flexibility and maintainability. 4. **Transferred App to Another Developer Account** - Collaborated with non-engineering teams to ensure comprehensive handling of every impact. - Researched and formulated the Apple sign-in impact, collaborating with backend engineers to develop effective solutions. - Anticipated potential issues and developed corresponding solutions. 5. **Developed New iOS Features** - Led feature discussions, providing multiple solutions and designing their structures for successful implementation. 6. **Repaired Legacy Bugs** - Repaired legacy bugs to enhance the user experience, addressing issues such as non-responsive UI elements, i...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
南臺科技大學
・
電機工程Offline
Offline
Past
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
client satisfaction adherence by 20% during Fourth Quarter. SeptemberOctober 2021 Taipei, Taiwan Lead Research and Resolution Specialist NextEra Energy, Inc. I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone. My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues. My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issu...
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Experieced Email and Customer Support Specialist Delivering Exceptional Service
United Health Group
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
CRM Specialist, Customer Service / Support, CS Advisor
Fields of Employment
Job Training, Mental Health Care, Rental and Leasing Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Native or Bilingual
Job search preferences
Positions
Email and Customer Support Specialist
Job types
Full-time
Locations
Remote, OR, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
University of Phoenix
Major
Business Administration and Management
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual