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On
4-6 years
6-10 years
10-15 years
More than 15 years
United States
Offline
Offline
Past
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers. Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Spinal Care @Melva Mitchell Fort Worth Chiropractic Center2015 ~ Present
・
Chiropractic
Within one year
Web usability Product Competitor analysis Business research Language Chinese English Melva Mitchell Fort Worth Frequently Questions for chiropractic Melva Mitchell Fort Worth Frequently Asked Questions about Chiropractic. Dr Melva Mitchell Fort Worth – What conditions do chiropractors treat?Chiropractic physicians care for patients of all ages with a variety of health problems. In particular, chiropractors are noted for their experience with patients with back, neck and head pain, especially for their highly skilled manipulations or chiropractic adjustments. Melva Mitchell Fort Worth Melva Mitchell Gray is your best option for chiropractic treatment in Fort Worth Texas Melva Mitchell Fort
Employed
Full-time / Interested in working remotely
6-10 years
University of Baylor
・
Chiropractic
President & CEO @Hagaman Companies
More than one year
CEO of all managing companies under the Hagaman brand, including Hagaman Investments, Hagaman Property Development, Hagaman Facility Maintenance, Hagaman Enclosed Trailer Sales, Hagaman Transportation, Hagaman Whole Sale Carpet and Tile Distribution, and The Learning Experience Child Pre School Academy. Hagaman Property Development LLC, MayPresent President and CEO. Hagaman Insurance Group, FebPresent Owner. Skills Business Development Leadership Management Small Business Investments Health Insurance Recent Posts Top Eight Curb Appeal Tricks Robert Hagaman provides tips on improving curb appeal for homeowners selling their home. Real Estate Goal Setting Tips Discover goal setting tips for successful real estate investing
Not interested in working remotely
More than 15 years
Head Broker @Insurance Solutions LLC2007 ~ Present
・
More than one year
insurance business providing timely and helpful insurance solutions to clients from diverse and numerous backgrounds. Expertise in Medicare and Medicaid. Substantial experience helping small business owner cope with and understand the requirements under the law of the ACA (Affordable Care Act). Washington, DC, US Experience FebPresent Head Insurance Broker Insurance Solutions LLC Jason Fitzgerald Korb founded Insurance Solutions LLC, a business that provides health and life insurance needs for all ages. Additional expertise in Medicare, Medicaid, and business requirements under the Affordable Care Act. Mar 1,FebInsurance Agent Liberty Mutual Marketed and sold insurance policies
Employed
・
Not open to opportunities
Full-time / Not interested in working remotely
More than 15 years
Northeastern University
・
Marketing
seo
Within six months
referred through your affiliate links. b) Broad Range of Insurance Products: Insurance affiliate programs cover various types of insurance, including auto, home, health, life, and more. This diversity allows you to cater to different audience needs and preferences, expanding your potential customer base. c) Growing Market Demand: Insurance is a necessity for individuals and businesses, creating a consistent demand for insurance products. By entering the insurance market, you position yourself for long-term success and income potential. d) Established Insurance Brands: Many insurance referral marketing app programs partner with well-known insurance companies, providing affiliates
Employed
Part-time / Remote Only
4-6 years
Sales Agent / Assistance @The Knisley Allstate Agency2020 ~ Present
・
Administrative
Within one month
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Ashland Community Technical College
・
Applied Science - Office Administration
Past
EHS Consultant @Private Consulting Company2015 ~ Present
・
Within three months
with unions, insurance companies, and regulatory agencies like the Occupational Safety and Health Administration and the Department of Transportation. Over the course of his career, Mr. Casmento has developed site safety management and safety training programs for numerous projects and businesses and prevented financial losses by resolving environmental health and safety violations. Additionally, he has helped numerous companies meet or exceed health and safety goals while creating safety cultures. In recognition of his efforts, Mr. Casmento has received best practices awards from multiple insurance companies. Among other executive roles, Clifford Casmento formerly served as
Unemployed
6-10 years
Rutgers University
・
Occupational Safety and HealthNot open to opportunities
Full-time / Not interested in working remotely
More than 15 years
Harvard University
・
BiotechnologyOwner @BrightStar Care2019 ~ Present
・
More than one year
Employed
More than 15 years
University Of Georgia
Resident Physician @University of Pennsylvania Health System1998 ~ 2001
・
Physician
More than one year
. Resident Physician, University of Pennsylvania Health System JulyJune 2001 While working at the University of Pennsylvania, Robert J Winn trained to become a Family Medicine Doctor. Education Drexel University College of Medicine Doctor of Medicine (MD),Villanova University Master of Science (MS) in Psychology,Furman University Bachelor of Science (BS) in Neuroscience,Skills Nonprofit Organizations Mindfulness Clinical Research Medicine Nutrition Fitness Robert J. Winn's Work Online What Can Be Done About Physician Burnout? Today’s physicians are expected to juggle more tasks, stay aware of constant changes to government and insurance regulations, an...
Full-time / Not interested in working remotely
More than 15 years
Drexel University College of Medicine
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
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Within two months
Experieced Email and Customer Support Specialist Delivering Exceptional Service
United Health Group
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
CRM Specialist, Customer Service / Support, CS Advisor
Fields of Employment
Job Training, Mental Health Care, Rental and Leasing Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Native or Bilingual
Job search preferences
Positions
Email and Customer Support Specialist
Job types
Full-time
Locations
Remote, OR, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
University of Phoenix
Major
Business Administration and Management
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual