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Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei,TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM, a customer data management platform, as a Product Manager, and collaborated with four engineers and the customer service
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Chihlee Institute of Technology
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Product Development Specialist @Emporium Corporation
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Amber Huang (HUANG YA HSUAN) With five years of diverse experience in the food industry encompassing sales, product development, import, and export, I bring a comprehensive understanding of the sector's dynamics. My expertise spans from identifying market opportunities to executing import and export strategies. I am adept at navigating the complexities of international trade while maintaining a sharp focus on product quality and consumer satisfaction. Netherlands [email protected] YMCA JapaneseNational Kaohsiung University of Hospitality and Tourism MICE Marketing Work experience Emporium Corporation https://www.emporium.com.tw/
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Procurement/Sales Engineer @Roresin Corp
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產品進銷存統計分析 #業績目標分配與績效達成 Fiora Tsai Sales & Procurement TOEIC:Education: Bachelor in Business Administration, Ming Chuan UniversityMobile:Email: [email protected] ABOUT ME 7+ years of sales experience in the international trade-chemical industry. Proficiency in utilizing negotiation and communication skills to build up a solid connection between suppliers and clients. “Can-do attitude” is also the belief and motivation that drives me to grow. EXPERIENCE - Roresin Corp., Taipei Taiwan. (JulyPresent) Sales & Procurement ( Import Chemical
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銘傳大學 Ming Chuan University
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台灣研發中心-醫材法規人員(Medical Device Regulatory Affair Specialist at Taiwan RD center) @澳門商原妙醫學科技有限公司台灣分公司 (Honest Medical Equipment Macau Co., Ltd. Taiwan Branch)
2021 ~ 2023
Regulatory Affair Specialist
Within one month
s trading course held by the International Trade Institute, 1.5 years for Japanese course and passed the JLPT N3 test. At the same time, I was the sales chief to train the new trading specialists, assign and supervise their work. My second job is as an international trade specialist for importing European, USA, Japan, China & Nepal ophthalmic medical equipment as the authorized distributor. Except for international trade tasks, I was also responsible for product registration affairs. I had to apply for Quality System Documentation (QSD) and register a product importing license for foreign manufacturers
International Trade
ISO 13485:2016
Medical Device Quality Management System Regulations
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10-15 years
文藻外語學院
英國語文學系
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Sales Dept./Overseas Business Section Supervisor @善德生化科技股份有限公司(4115) SUNDER Biomedical Tech Co., Ltd.
2023 ~ 2023
國際銷售人員/國貿人員/國外業務人員/國貿業務人員/外銷人員
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有限公司(展旺生技) Savior Lifetec Corp. 營業部/國際銷售專員 Sales & Marketing Department/ International Sales Specialist JunOctSales experience - International trade procedure - Client management - Price quotation/negotiation - Marketing analysis - Customer complaints - Agreement /Contract review - Registration support - International exhibition attending (CPhI) - Documents of expert/ LC(air & sea) - Production schedule tracking - Interdepartmental communication and coordination Education 嘉南藥理大學 Chia Nan University of Pharmacy and Science 應用外語系 Department of Applied Foreign LanguagesI studied International Trade at my college since it
Communication
Photoshop
TikTok
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10-15 years
嘉南藥理大學 Chia Nan University of Pharmacy and Science
Department of Applied Foreign Languages
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Product Manager @Frontier.cool
2021 ~ Present
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華梵大學 Huafan University
Management Information System
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輔仁大學 Fu Jen Catholic University
國際貿易與金融
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UX 設計師
More than one year
com/ SchutzEngel Apotheke DecDecAssistant 1.Monitor medication stock 2.Arrange duties as assigned. 3.Mandarin-German Interpretation. steelseries JulOctGlobal Sales Executive 1.Customer Management 2.OM- arrange PO in a timely manner. 3.Invoicing, Shipping, Warehousing, RMA Management 4.International trade in EMEA & APAC. 5.Research and create for new business cooperation worldwide. https://steelseries.com Certificates JulOesd (German language certificate) B2 & C1 SeptTOEIC BLEU Certificate National Taiwan University - Google Analytics -30hrs. - SeptComputer Microsoft : Excel, Powerpoint, word. Basic Level : Illustrator, Sketch
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4-6 years
淡江大學
德語系

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Within two months
醫材法規人員(Medical Device Regulatory Affair Specialist)
澳門商原妙醫學科技有限公司台灣分公司 (Honest Medical Equipment Macau Co., Ltd. Taiwan Branch)
2021 ~ 2023
Tainan, 台灣
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Trade administration, Patent Administrator, Import/Export Specialist
Fields of Employment
Medical Devices, Mining Metals
Work experience
10-15 years
Management
I've had experience in managing 1-5 people
Skills
International Trade
ISO 13485:2016
Medical Device Quality Management System Regulations
Regulations for Governing the Management of Medical Device
Medical Device Quality Management System Regulation
Languages
English
Professional
Chinese
Native or Bilingual
Japanese
Intermediate
German
Beginner
Job search preferences
Positions
Regulatory Affair Specialist
Job types
Full-time
Locations
Tainan, 台灣
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
文藻外語學院
Major
英國語文學系
Print

Tina Chou

Medical Device Regulatory Affair Specialist


  Hello, this is Tina Chou who is very pleased to have this chance to introduce myself, hopefully below content will help you know me more.


  I graduated from English Department at Wenzao Ursuline College of Languages in June 2007. I majored in English and minored in Germany. Except for various language courses, I was also interested in business thus I elected International tourism English, Theory of advertisement, News writing, Marketing, Business administration and Human resource management...etc. to improve the other knowledge for using in the workplace. During the school year, I was involved in many extracurricular activities, clubs, and competitions and have many fruitful results. I was very used to doing my tasks efficiently in a limited time.


  My first job after graduating is as an international trade specialist for exporting the steel product of China Steel, CHSC, YUSCO and Yieh-Phui Steel to Southeast Asia, Australia, Japan and Oceania, etc. I had been working 6.5 years for this first job very hard to learn and enrich the experience of international trading. In addition, I also took a 1 month's trading course held by the International Trade Institute, 1.5 years for Japanese course and passed the JLPT N3 test. At the same time, I was the sales chief to train the new trading specialists, assign and supervise their work. 


  My second job is as an international trade specialist for importing European, USA, Japan, China & Nepal ophthalmic medical equipment as the authorized distributor. Except for international trade tasks, I was also responsible for product registration affairs. I had to apply for Quality System Documentation (QSD) and register a product importing license for foreign manufacturers for importing legally. This has allowed me to promote more practical experiences regarding registration affairs and I also participated in many regulatory courses in the past four years. Through the coordination between the foreign manufacturers and the TFDA, I have full understanding for each registered product from the design, function, processing and inspection methods...etc., and can communicate with the sales department to strengthen the product's advantages and marketing methods. At the same time, I also need to report the customer's feedback, problems, and customer complaints to the foreign original manufacturers to assist both parties to identify the problem and provide the best solution. Moreover, there were also more than two domestic exhibitions every year, which increased the experience of preparing for exhibitions, attending exhibitions and hospitality for foreign guests.


  My 3rd job was the quality & regulatory specialist of NCKU's startup for medical devices. With my previous practical experience of registration, I have established and maintained the operation of ISO13485 for the company. The goal is to obtain a listing license in the United States, Europe, and Taiwan in the future. In order to have a further understanding of the establishment and update of regulations, I took intensive training during my tenure and participated in courses such as ISO13485, US FDA regulations, internal auditor training, and European MDR regulations. 


  The last job is as the regulatory affair specialist of Honest Medical Equipment Macau Co., Ltd. Taiwan Branch, mainly handling the license registration and import affairs for the foreign medical device & cosmetics products which are authorized to sell. In addition, I also assist to gather the related regulatory and competitive products for the new product of R&D Dept.


  I like to engage in the work of communication between people, touch different national conditions and cultures, help people to solve problems and improve the quality of life or optimize the experience of use. I hope to do sales for various fields and various products for activating Taiwan's commercial economy activities. With a well-experienced in international trade and language skills, I will do my best to integrate into your company's operating system in the shortest time after training for helping your company to launch products that are closer to the needs of users and provide better services to customers. 

  [email protected]

  Tainan City, Taiwan

 

Work Experience

Sep 2021 - Aug 2023

Medical Device Regulatory Affair Specialist at Taiwan RD center

Honest Medical Equipment Macau Co., Ltd. Taiwan Branch

1. Lead the QSD and registration applications for importing medical devices in Taiwan, and also assist in the regulatory certification of medical devices in many countries.
2. Collection and analysis of regulations and competitive products for R&D project products.
3. Implementation and execution of ISO13485/ISO14971.
4. Collection and analysis of sales market data,
5. Import of medical products.

achivement_2021.09~2023.08(eng)

Jan 2020 - Feb 2021

Medical Device Regulatory Affair Specialist

MediVisionTech Co., Ltd.

1. Obtain inspection reports on functionality, safety and compliance with relevant regulations for the medical devices.
2. Operate and execute of ISO 13485 and QMS quality systems.
3. Maintain DHF files of medical devices.
4. Raw material procurement, supplier search/selection/management, and inventory management.

May 2015 - Feb 2019

International Trade & Regulatory Affair Specialist

EverLight Instrument Co., Ltd.

1. Purchase to foreign manufacturers and arrange reception when they visit, exhibition planning, etc.

2. Arrange cargo transportation, problem consultation, collect exchange rate and tariff information, carry out cargo loading and delivery, etc.

3. Business promotion of the medical equipment products.

4. Assist the foreign manufacturers in preparing shipping documents, execute import customs declaration procedures, handle bank negotiation, and contact delivery & shipping schedules.

5. Execute procurement process and supplier management to achieve low-cost and high-quality procurement goals.

6. Receiving and inventory of goods.

7. Apply for QSD and registration of importing license to TFDA.

8. Intermediate between foreign manufacturers and customers to coordinate customer complaints, maintenance, feedback, improvement and other matters.

9. Regularly provide performance reports and user status briefings to foreign manufacturers.

achievement(2015.05~2019.2)-eng

Mar 2008 - Sep 2014

Sales Chief

Pinwan Enterprise Co., Ltd.

1. Sell steel products to worldwide.

2. Execute administrative logistics work, import and export matters, and client communication matters (including customer complaint handling).

3. Arrange cargo transportation, problem consultation, collect exchange rate and tariff information, carry out cargo loading and delivery, etc.

4. Assist customers to prepare customs declaration documents, implement customs declaration procedures, handle bank negotiation, and contact delivery & shipping schedules.

5. Assist the finance & accounting department to handle reimbursement, ERP input & output operations, and administrative affairs.

6. Training of new employees.

Education

2005 - 2007

Wenzao Ursuline University of Languages

English Department (Bachelor Degree)

2000 - 2005

Wenzao Ursuline University of Languages

English Department (Associate Degree)

Skills

   International Trade Practice      ISO 13485      Medical Device Quality Management System Regulations      Regulations for Governing the Management of Medical Device      Medical Device Quality Management System Regulations   

Languages

   Mandarin — Native      English — Professional      Japanese — Intermediate   

Resume
Profile

Tina Chou

Medical Device Regulatory Affair Specialist


  Hello, this is Tina Chou who is very pleased to have this chance to introduce myself, hopefully below content will help you know me more.


  I graduated from English Department at Wenzao Ursuline College of Languages in June 2007. I majored in English and minored in Germany. Except for various language courses, I was also interested in business thus I elected International tourism English, Theory of advertisement, News writing, Marketing, Business administration and Human resource management...etc. to improve the other knowledge for using in the workplace. During the school year, I was involved in many extracurricular activities, clubs, and competitions and have many fruitful results. I was very used to doing my tasks efficiently in a limited time.


  My first job after graduating is as an international trade specialist for exporting the steel product of China Steel, CHSC, YUSCO and Yieh-Phui Steel to Southeast Asia, Australia, Japan and Oceania, etc. I had been working 6.5 years for this first job very hard to learn and enrich the experience of international trading. In addition, I also took a 1 month's trading course held by the International Trade Institute, 1.5 years for Japanese course and passed the JLPT N3 test. At the same time, I was the sales chief to train the new trading specialists, assign and supervise their work. 


  My second job is as an international trade specialist for importing European, USA, Japan, China & Nepal ophthalmic medical equipment as the authorized distributor. Except for international trade tasks, I was also responsible for product registration affairs. I had to apply for Quality System Documentation (QSD) and register a product importing license for foreign manufacturers for importing legally. This has allowed me to promote more practical experiences regarding registration affairs and I also participated in many regulatory courses in the past four years. Through the coordination between the foreign manufacturers and the TFDA, I have full understanding for each registered product from the design, function, processing and inspection methods...etc., and can communicate with the sales department to strengthen the product's advantages and marketing methods. At the same time, I also need to report the customer's feedback, problems, and customer complaints to the foreign original manufacturers to assist both parties to identify the problem and provide the best solution. Moreover, there were also more than two domestic exhibitions every year, which increased the experience of preparing for exhibitions, attending exhibitions and hospitality for foreign guests.


  My 3rd job was the quality & regulatory specialist of NCKU's startup for medical devices. With my previous practical experience of registration, I have established and maintained the operation of ISO13485 for the company. The goal is to obtain a listing license in the United States, Europe, and Taiwan in the future. In order to have a further understanding of the establishment and update of regulations, I took intensive training during my tenure and participated in courses such as ISO13485, US FDA regulations, internal auditor training, and European MDR regulations. 


  The last job is as the regulatory affair specialist of Honest Medical Equipment Macau Co., Ltd. Taiwan Branch, mainly handling the license registration and import affairs for the foreign medical device & cosmetics products which are authorized to sell. In addition, I also assist to gather the related regulatory and competitive products for the new product of R&D Dept.


  I like to engage in the work of communication between people, touch different national conditions and cultures, help people to solve problems and improve the quality of life or optimize the experience of use. I hope to do sales for various fields and various products for activating Taiwan's commercial economy activities. With a well-experienced in international trade and language skills, I will do my best to integrate into your company's operating system in the shortest time after training for helping your company to launch products that are closer to the needs of users and provide better services to customers. 

  [email protected]

  Tainan City, Taiwan

 

Work Experience

Sep 2021 - Aug 2023

Medical Device Regulatory Affair Specialist at Taiwan RD center

Honest Medical Equipment Macau Co., Ltd. Taiwan Branch

1. Lead the QSD and registration applications for importing medical devices in Taiwan, and also assist in the regulatory certification of medical devices in many countries.
2. Collection and analysis of regulations and competitive products for R&D project products.
3. Implementation and execution of ISO13485/ISO14971.
4. Collection and analysis of sales market data,
5. Import of medical products.

achivement_2021.09~2023.08(eng)

Jan 2020 - Feb 2021

Medical Device Regulatory Affair Specialist

MediVisionTech Co., Ltd.

1. Obtain inspection reports on functionality, safety and compliance with relevant regulations for the medical devices.
2. Operate and execute of ISO 13485 and QMS quality systems.
3. Maintain DHF files of medical devices.
4. Raw material procurement, supplier search/selection/management, and inventory management.

May 2015 - Feb 2019

International Trade & Regulatory Affair Specialist

EverLight Instrument Co., Ltd.

1. Purchase to foreign manufacturers and arrange reception when they visit, exhibition planning, etc.

2. Arrange cargo transportation, problem consultation, collect exchange rate and tariff information, carry out cargo loading and delivery, etc.

3. Business promotion of the medical equipment products.

4. Assist the foreign manufacturers in preparing shipping documents, execute import customs declaration procedures, handle bank negotiation, and contact delivery & shipping schedules.

5. Execute procurement process and supplier management to achieve low-cost and high-quality procurement goals.

6. Receiving and inventory of goods.

7. Apply for QSD and registration of importing license to TFDA.

8. Intermediate between foreign manufacturers and customers to coordinate customer complaints, maintenance, feedback, improvement and other matters.

9. Regularly provide performance reports and user status briefings to foreign manufacturers.

achievement(2015.05~2019.2)-eng

Mar 2008 - Sep 2014

Sales Chief

Pinwan Enterprise Co., Ltd.

1. Sell steel products to worldwide.

2. Execute administrative logistics work, import and export matters, and client communication matters (including customer complaint handling).

3. Arrange cargo transportation, problem consultation, collect exchange rate and tariff information, carry out cargo loading and delivery, etc.

4. Assist customers to prepare customs declaration documents, implement customs declaration procedures, handle bank negotiation, and contact delivery & shipping schedules.

5. Assist the finance & accounting department to handle reimbursement, ERP input & output operations, and administrative affairs.

6. Training of new employees.

Education

2005 - 2007

Wenzao Ursuline University of Languages

English Department (Bachelor Degree)

2000 - 2005

Wenzao Ursuline University of Languages

English Department (Associate Degree)

Skills

   International Trade Practice      ISO 13485      Medical Device Quality Management System Regulations      Regulations for Governing the Management of Medical Device      Medical Device Quality Management System Regulations   

Languages

   Mandarin — Native      English — Professional      Japanese — Intermediate