As a barista with more than 10+ years experiences in Melbourne, Australia. I provide excellent customer service and prepare high-quality coffee and food for a diverse clientele. I am also a civil engineering student at Melbourne Polytechnic, where I am learning the technical and practical skills to design, construct, and maintain infrastructure projects. I have a strong interest in sustainable and innovative engineering solutions that can improve the quality of life and the environment. I have over six years of combined experience as a barista and a cashier, working in various cafes and retail outlets, where I developed my problem-solving, analytical, and critical thinking skills. I am fluent in Vietnamese and English, and I enjoy working in a team and learning new things. I am looking for opportunities to apply my knowledge and skills in the engineering field and to further my professional development.
December 2019 - Present
- Support the manager in running an efficient, professional, safe and profitable operation following all company standards.
- Prepare and serve specialty coffee drinks and teas, and upselling recommend pastries and cakes to match the beverage order.
- Take ownership for accomplishing new and different requests to enhance coffee shop reputation and generate revenues.
- Manage inventories by replensishing coffee bean supply, stocking coffee brewing equipment, and ensuring sufficient supplies.
- Develop and implement trainning and development program for staff as well as promote a positive working environment.
- Maintained espresso coffee machine, grinder in excellent condition for consistency operation.
December 2017 - December 2020
- Prepared and served hot or cold espresso based drinks including batch brew, cold brew, cold drip, pour-over.
- Manage inventories by replenishjing coffee bean supply, milk, cold drinks and ensuring sufficient supplies.
- Develop and implement training and development programs for staff as well as promote a positive working environment
December 2016 - December 2017
- Prepare and served hot and cold beverages, including espresso-based drinks and teas using an espresso machine, French press, drip coffee, pour-over, Moke pot, single brew, as well as cold brew coffee preparation methods.
- Managed and maintained store inventory by ordering, receiving, and stocking supplies as well as retail products.
- Took customer orders and conveyed them to other employees for preparation; assisted the crew during high volume orders.
December 2015 - December 2017
- Successfully managed a team of up to 10 baristas and create a positive working environment.
Maintained and clean espresso coffee machine and grinders and others equipment including Fetco, Moccamaster.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
Prepared and served hot and cold beverages
- Ordered, received and stocked supplies and retail products.
2018 - 2022
2014 - 2017
As a barista with more than 10+ years experiences in Melbourne, Australia. I provide excellent customer service and prepare high-quality coffee and food for a diverse clientele. I am also a civil engineering student at Melbourne Polytechnic, where I am learning the technical and practical skills to design, construct, and maintain infrastructure projects. I have a strong interest in sustainable and innovative engineering solutions that can improve the quality of life and the environment. I have over six years of combined experience as a barista and a cashier, working in various cafes and retail outlets, where I developed my problem-solving, analytical, and critical thinking skills. I am fluent in Vietnamese and English, and I enjoy working in a team and learning new things. I am looking for opportunities to apply my knowledge and skills in the engineering field and to further my professional development.
December 2019 - Present
- Support the manager in running an efficient, professional, safe and profitable operation following all company standards.
- Prepare and serve specialty coffee drinks and teas, and upselling recommend pastries and cakes to match the beverage order.
- Take ownership for accomplishing new and different requests to enhance coffee shop reputation and generate revenues.
- Manage inventories by replensishing coffee bean supply, stocking coffee brewing equipment, and ensuring sufficient supplies.
- Develop and implement trainning and development program for staff as well as promote a positive working environment.
- Maintained espresso coffee machine, grinder in excellent condition for consistency operation.
December 2017 - December 2020
- Prepared and served hot or cold espresso based drinks including batch brew, cold brew, cold drip, pour-over.
- Manage inventories by replenishjing coffee bean supply, milk, cold drinks and ensuring sufficient supplies.
- Develop and implement training and development programs for staff as well as promote a positive working environment
December 2016 - December 2017
- Prepare and served hot and cold beverages, including espresso-based drinks and teas using an espresso machine, French press, drip coffee, pour-over, Moke pot, single brew, as well as cold brew coffee preparation methods.
- Managed and maintained store inventory by ordering, receiving, and stocking supplies as well as retail products.
- Took customer orders and conveyed them to other employees for preparation; assisted the crew during high volume orders.
December 2015 - December 2017
- Successfully managed a team of up to 10 baristas and create a positive working environment.
Maintained and clean espresso coffee machine and grinders and others equipment including Fetco, Moccamaster.
- Developed creative and appealing latte art techniques and instructed coworkers in method.
Prepared and served hot and cold beverages
- Ordered, received and stocked supplies and retail products.
2018 - 2022
2014 - 2017