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Definition of Reputation Credits
CHIEN HUNG, LIU
Software Engineer | Quality Assurance | Industrial Electromechanical Control
A software engineer with over ten years of experience in quality assurance for IBM Security products. Possessed comprehensive QA skills, including system administration and integration, security, test infrastructure, networking, automation, and Python programming. Also experienced in collaborating with teams across countries and cultural boundaries. In 2018, joined IBM Cloud as a DevOps Engineer in Shanghai and worked there until 2021. Recently completed industrial electromechanical control training and obtained certifications in 2024.
www.linkedin.com/in/wesley990 [email protected]
Areas of professional skills
- Test Methodologies and Automation
- Lab Advocacy and Technical Support
- System Administration and Lab Infrastructure
- Agile Development and DevOps
- Automated Provisioning Frameworks
- Industrial Electromechanical Control
Experience
- Controlling Circuit
- Servo Control
- Programmable Logic Controller
- Flexible Manufacturing System
- Human Machine Interface
- Hydraulic and Pneumatic systems
China Development Lab (IBM Greater China Group) May 2008 - March 2021
Founded in 1999, CDL has over 2,300 developers located in Taipei and other cities in China. CDL is ranked among the top five largest development laboratories within IBM.
Software Engineer (Band 7, March 2018 - Feb 2021), Shanghai, China
- Development: Developed a Jenkins-Ansible automation framework for IBM Cloud Mass Data Migration Service which manages and provisions x86 machines in different IBM data centers.
- Collaboration: Worked with developers in Chicago to troubleshoot and deploy the Continuous Integration Tool to IBM COS service for better operability.
- DevOps Practice: Worked with operation and development teams in the US and EU. Delivered Ansible playbooks to CI/CD framework of IBM Cloud Object Storage Service. Provided deliverables for DNS audit and clean up.
- On-call Support: Monitored IBM COS service and dealt with incidents. Leveraged the Kibana tool for finding issues and supporting customers' problems.
Software Engineer (Band 7, May 2017 - March 2018), Taipei, Taiwan
Led automation testing and tightly worked with developers for security products maintenance.
- Test Automation: Helped developers to pass integration tests with code changes and achieved regression test's passing rate greater than 90%.
- DevOps Practice: Developed a set of Ansible playbooks which deploys IBM Cloud Private automatically on Linux machines. Developed a log parser for regression test with ability of storing results on Elasticsearch.
- Technical Support: Promptly provided a solution to help a sales representative manage to fulfill client's requirements and try to win a considerable order.
Software Test Specialist (Band 6, July 2010 - May 2017), Taipei, Taiwan
Dedicated in delivering quality releases of 2 product lines, IBM Qradar Network Security (XGS) and IBM Security Network IPS (GX).
- Agile Development: Pioneered in testing new product XGS according to specifications and successfully developed test cases to meet business needs. Played the scrum master role and collaborated with 2 developers in Taipei and 1 developer in India for a project and reported to management in Atalanta, USA.
- Lab Advocacy: On-site troubleshooting for product's installation, configuration and upgrades at Chunghwa Telecom (Capital: $2.5B, the largest telecommunications company in Taiwan) to demonstrate high blocking rate of network vulnerabilities and cyberattacks for security product validation.
- Leadership: Collaborated with XGS appliance manufacturer in Singapore and delivered new features in automatic installation with pre-loaded contents on considerable appliances before shipment.
- Lab Infrastructure: Facilitated 6 workbenches which were composed of GX appliance, Cisco switch, Belkin Serial Console Server and IBM System x server (VMware ESXi hosts) for test environments.
Software Engineer in Test (Contract Position, May 2008 - July 2010), Taipei, Taiwan
Participated in testing Lotus Expeditor Server by practicing variant test methodologies.
- Test Methodologies: Practiced FVT (functional verification test), SVT (system verification test), UI Automation (Rational Function Tester), BVT (build verification test), regression test, and performance test.
- Build Automation: Worked with a team member in Raleigh, North Carolina to migrate BVT, a Lotus Automator system based on STAF/STAX framwork, to Taipei site. Kept the system in good maintenance.
- System Administration: Installed, configured and troubleshooted of Linux, Windows Server, IBM DB2, and IBM WebSphere Application Server which are prerequisites for IBM Expeditor Server.
Certificates
• Class B certified technician of Industrial Electromechanical Control (2024)
• Class B certified technician of Hydraulics (2024)
• AWS Certified Cloud Practitioner (CLF-C01, May, 2021)
• IBM Agile Explorer (2019, IBM Open Badge)
• IBM Cloud Private - Foundation Technology (2019, IBM Open Badge)
• Bluemix Essentials (2019, IBM Open Badge)
• Docker Essentials: Extend Your Apps With Containers (2019, IBM Open Badge)
• Watson Knowledge Studio Methodology (2017, IBM Open Badge)
• IBM Design Thinking Practitioner (2017, IBM Open Badge)
• Data Science Foundations Level 1 (2016, IBM Open Badge)
• Tackling the Challenges of Big Data (2016, MIT Professional Education via edX)
Awards
- Contribution of deploying Continuous Integration Tool for better operability of IBM public Cloud Object Service.
Eminence & Excellence Award (2016)
- Worked with 2 team members to reduce 80% memory consumption in automation by integrating Docker into Automation Testing Framework.
- Analyzed problems of debugging automated tests and developed a handy Python tool that enhances user experience without being concerned with wrong command inputs or linkage to wrong testing builds.
Manager's Choice Award (2015, 2016)
- Continuously built up team member's automation skills by recording videos, documentation and hands-on coaching.
Innovation and Publication
• TW820150048 (Published) - Improve traditional Phishing blacklist mechanism
• TW820150059 (Published) - A Secure and Light Weight communication approach for IoT Devices
• TW820140149 (Published) - A visualized approach of tracking build change in software development
• Quality Software Engineering Asia Pacific Symposium – ISS Network Appliance Hardware Automation (2012)
Corporate Activities and Volunteerism
• IBM Cycling Club – President: Successfully organized events for IBM Taiwan's employees and their families. (2014 ~ 2018)
• Employee Welfare Committee - Officer: Coordinated Family Day and Sports Day with third-party vendors. (2012)
• Engineers Week – Volunteer: Lectured on engineering activities at junior high schools for DiscoverE's missions — promoting positive visibility within the engineering and technology communities, including college students and the public-at-large. (2008 ~ 2018)
Education
Bachelor of Computer Science - National ChangHua University of Education. (Taiwan)
Academic projects:
- Symposium on Digital Life and Internet Technologies: A P2P Location-Aware Surveillance System for Mobile Users
Other Relevant Information
Additional Languages: Mandarin Chinese (Native)
Skills: Ansible, Bash, Git, Linux, Networking, Python, RESTful Web Services, Verbal and Writing Communication
CHIEN HUNG, LIU
Software Engineer | Quality Assurance | Industrial Electromechanical Control
A software engineer with over ten years of experience in quality assurance for IBM Security products. Possessed comprehensive QA skills, including system administration and integration, security, test infrastructure, networking, automation, and Python programming. Also experienced in collaborating with teams across countries and cultural boundaries. In 2018, joined IBM Cloud as a DevOps Engineer in Shanghai and worked there until 2021. Recently completed industrial electromechanical control training and obtained certifications in 2024.
www.linkedin.com/in/wesley990 [email protected]
Areas of professional skills
- Test Methodologies and Automation
- Lab Advocacy and Technical Support
- System Administration and Lab Infrastructure
- Agile Development and DevOps
- Automated Provisioning Frameworks
- Industrial Electromechanical Control
Experience
- Controlling Circuit
- Servo Control
- Programmable Logic Controller
- Flexible Manufacturing System
- Human Machine Interface
- Hydraulic and Pneumatic systems
China Development Lab (IBM Greater China Group) May 2008 - March 2021
Founded in 1999, CDL has over 2,300 developers located in Taipei and other cities in China. CDL is ranked among the top five largest development laboratories within IBM.
Software Engineer (Band 7, March 2018 - Feb 2021), Shanghai, China
- Development: Developed a Jenkins-Ansible automation framework for IBM Cloud Mass Data Migration Service which manages and provisions x86 machines in different IBM data centers.
- Collaboration: Worked with developers in Chicago to troubleshoot and deploy the Continuous Integration Tool to IBM COS service for better operability.
- DevOps Practice: Worked with operation and development teams in the US and EU. Delivered Ansible playbooks to CI/CD framework of IBM Cloud Object Storage Service. Provided deliverables for DNS audit and clean up.
- On-call Support: Monitored IBM COS service and dealt with incidents. Leveraged the Kibana tool for finding issues and supporting customers' problems.
Software Engineer (Band 7, May 2017 - March 2018), Taipei, Taiwan
Led automation testing and tightly worked with developers for security products maintenance.
- Test Automation: Helped developers to pass integration tests with code changes and achieved regression test's passing rate greater than 90%.
- DevOps Practice: Developed a set of Ansible playbooks which deploys IBM Cloud Private automatically on Linux machines. Developed a log parser for regression test with ability of storing results on Elasticsearch.
- Technical Support: Promptly provided a solution to help a sales representative manage to fulfill client's requirements and try to win a considerable order.
Software Test Specialist (Band 6, July 2010 - May 2017), Taipei, Taiwan
Dedicated in delivering quality releases of 2 product lines, IBM Qradar Network Security (XGS) and IBM Security Network IPS (GX).
- Agile Development: Pioneered in testing new product XGS according to specifications and successfully developed test cases to meet business needs. Played the scrum master role and collaborated with 2 developers in Taipei and 1 developer in India for a project and reported to management in Atalanta, USA.
- Lab Advocacy: On-site troubleshooting for product's installation, configuration and upgrades at Chunghwa Telecom (Capital: $2.5B, the largest telecommunications company in Taiwan) to demonstrate high blocking rate of network vulnerabilities and cyberattacks for security product validation.
- Leadership: Collaborated with XGS appliance manufacturer in Singapore and delivered new features in automatic installation with pre-loaded contents on considerable appliances before shipment.
- Lab Infrastructure: Facilitated 6 workbenches which were composed of GX appliance, Cisco switch, Belkin Serial Console Server and IBM System x server (VMware ESXi hosts) for test environments.
Software Engineer in Test (Contract Position, May 2008 - July 2010), Taipei, Taiwan
Participated in testing Lotus Expeditor Server by practicing variant test methodologies.
- Test Methodologies: Practiced FVT (functional verification test), SVT (system verification test), UI Automation (Rational Function Tester), BVT (build verification test), regression test, and performance test.
- Build Automation: Worked with a team member in Raleigh, North Carolina to migrate BVT, a Lotus Automator system based on STAF/STAX framwork, to Taipei site. Kept the system in good maintenance.
- System Administration: Installed, configured and troubleshooted of Linux, Windows Server, IBM DB2, and IBM WebSphere Application Server which are prerequisites for IBM Expeditor Server.
Certificates
• Class B certified technician of Industrial Electromechanical Control (2024)
• Class B certified technician of Hydraulics (2024)
• AWS Certified Cloud Practitioner (CLF-C01, May, 2021)
• IBM Agile Explorer (2019, IBM Open Badge)
• IBM Cloud Private - Foundation Technology (2019, IBM Open Badge)
• Bluemix Essentials (2019, IBM Open Badge)
• Docker Essentials: Extend Your Apps With Containers (2019, IBM Open Badge)
• Watson Knowledge Studio Methodology (2017, IBM Open Badge)
• IBM Design Thinking Practitioner (2017, IBM Open Badge)
• Data Science Foundations Level 1 (2016, IBM Open Badge)
• Tackling the Challenges of Big Data (2016, MIT Professional Education via edX)
Awards
- Contribution of deploying Continuous Integration Tool for better operability of IBM public Cloud Object Service.
Eminence & Excellence Award (2016)
- Worked with 2 team members to reduce 80% memory consumption in automation by integrating Docker into Automation Testing Framework.
- Analyzed problems of debugging automated tests and developed a handy Python tool that enhances user experience without being concerned with wrong command inputs or linkage to wrong testing builds.
Manager's Choice Award (2015, 2016)
- Continuously built up team member's automation skills by recording videos, documentation and hands-on coaching.
Innovation and Publication
• TW820150048 (Published) - Improve traditional Phishing blacklist mechanism
• TW820150059 (Published) - A Secure and Light Weight communication approach for IoT Devices
• TW820140149 (Published) - A visualized approach of tracking build change in software development
• Quality Software Engineering Asia Pacific Symposium – ISS Network Appliance Hardware Automation (2012)
Corporate Activities and Volunteerism
• IBM Cycling Club – President: Successfully organized events for IBM Taiwan's employees and their families. (2014 ~ 2018)
• Employee Welfare Committee - Officer: Coordinated Family Day and Sports Day with third-party vendors. (2012)
• Engineers Week – Volunteer: Lectured on engineering activities at junior high schools for DiscoverE's missions — promoting positive visibility within the engineering and technology communities, including college students and the public-at-large. (2008 ~ 2018)
Education
Bachelor of Computer Science - National ChangHua University of Education. (Taiwan)
Academic projects:
- Symposium on Digital Life and Internet Technologies: A P2P Location-Aware Surveillance System for Mobile Users
Other Relevant Information
Additional Languages: Mandarin Chinese (Native)
Skills: Ansible, Bash, Git, Linux, Networking, Python, RESTful Web Services, Verbal and Writing Communication