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Definition of Reputation Credits
YUSI CHANG
Event and Marketing Associate
Highly strategic brand marketer with 4+ years of experience in digital marketing. Co-work with more than 45+ international brands with exclusive deals of over 50+ million. My expertise lies in communication and adaptability. I am able to quickly adapt to new teams and environments, and leverage my past experience to excel.
📞 0405 - 657 - 136 [email protected] yusichang
Work Experience
Front of House Assist • Kosten Geelong
Apr 2022 - Oct 2022
-Receiving and confirming walk-in, telephonic, and online reservations
-Accepting and informing about food and beverage requests
-Attending tables and ensuring customer satisfaction
-Delivering checks and getting payments
-Strictly adhering to food, sanitary, and safety standards
Senior Consultant • Shopee Taiwan
July 2020 - March 2022
-Initiate festival & monthly campaign with teams from Taiwan and overseas regions
-Strengthen markets by co-operation with offline stores or agencies to drive offline & new users
-Co-work with more than 45+ international brands with exclusive deals of over 50+ million (Ex. Uber, Ubereats, Agoda, Coldstone)
-Manage communication channel to reach out over 80% of media pickups
-Increase brand awareness and revenue through creative social media content (IG, FB, livestreams,TVC, transportation advertising)
-Collect customer data and analyze interactions and visits, plus use this information to create comprehensive reports and improve future marketing strategies and campaigns
-Lead team of 3 people
Marketing Associate • Shopee Taiwan
December 2017 - June 2020
-Managed Brand projects focus on Levis, L'oreal, Acer and more than 15+ international brand to increase brand awareness and sales reached over 70 billion
-Create social media content reach our engagement to 10k and buzz to enhance GMV growth 2x
-Ensuring all aspects of a brand’s marketing and match cross-functional communication
-Analysis of sales and campaign performance
Food Associate • ValleyFair Minneapolis Amusement Park
July 2016 - September 2016
-Sets up and closes out cash registers and performs cashiering as needed
-Customer service and food delivery
-Keeps work and service area in a safe, sanitary, and orderly manner
-Inventories and restock work stations for needed supplies
-Assembles Pizza and meals. Prepare soups and drink
-Cleans preparation and service equipment.
Skills
Canva Microsoft Office Photoshop Communication Leadership
Problem-solving skills Critical thinker Adaptability SEO
Languages
English — Fluent Chinese — Fluent
Education
UNIVERSITY OF SOUTH AUSTRALIA
International Master of Business Administration ( Tourism and Event Mamagement)
2023-2024
SHIH HSIN UNIVERSITY
Bachelor of Social Psychology
2012 - 2016
YUSI CHANG
Event and Marketing Associate
Highly strategic brand marketer with 4+ years of experience in digital marketing. Co-work with more than 45+ international brands with exclusive deals of over 50+ million. My expertise lies in communication and adaptability. I am able to quickly adapt to new teams and environments, and leverage my past experience to excel.
📞 0405 - 657 - 136 [email protected] yusichang
Work Experience
Front of House Assist • Kosten Geelong
Apr 2022 - Oct 2022
-Receiving and confirming walk-in, telephonic, and online reservations
-Accepting and informing about food and beverage requests
-Attending tables and ensuring customer satisfaction
-Delivering checks and getting payments
-Strictly adhering to food, sanitary, and safety standards
Senior Consultant • Shopee Taiwan
July 2020 - March 2022
-Initiate festival & monthly campaign with teams from Taiwan and overseas regions
-Strengthen markets by co-operation with offline stores or agencies to drive offline & new users
-Co-work with more than 45+ international brands with exclusive deals of over 50+ million (Ex. Uber, Ubereats, Agoda, Coldstone)
-Manage communication channel to reach out over 80% of media pickups
-Increase brand awareness and revenue through creative social media content (IG, FB, livestreams,TVC, transportation advertising)
-Collect customer data and analyze interactions and visits, plus use this information to create comprehensive reports and improve future marketing strategies and campaigns
-Lead team of 3 people
Marketing Associate • Shopee Taiwan
December 2017 - June 2020
-Managed Brand projects focus on Levis, L'oreal, Acer and more than 15+ international brand to increase brand awareness and sales reached over 70 billion
-Create social media content reach our engagement to 10k and buzz to enhance GMV growth 2x
-Ensuring all aspects of a brand’s marketing and match cross-functional communication
-Analysis of sales and campaign performance
Food Associate • ValleyFair Minneapolis Amusement Park
July 2016 - September 2016
-Sets up and closes out cash registers and performs cashiering as needed
-Customer service and food delivery
-Keeps work and service area in a safe, sanitary, and orderly manner
-Inventories and restock work stations for needed supplies
-Assembles Pizza and meals. Prepare soups and drink
-Cleans preparation and service equipment.
Skills
Canva Microsoft Office Photoshop Communication Leadership
Problem-solving skills Critical thinker Adaptability SEO
Languages
English — Fluent Chinese — Fluent
Education
UNIVERSITY OF SOUTH AUSTRALIA
International Master of Business Administration ( Tourism and Event Mamagement)
2023-2024
SHIH HSIN UNIVERSITY
Bachelor of Social Psychology
2012 - 2016