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4-6 years
6-10 years
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Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Within six months
Todd Jacobsen 7 S Pond St, Newbury, MA, [email protected] https://www.linkedin.com/in/tjacobsen/ 20+ year results-driven Customer Success professional with a proven track record of achieving remarkable outcomes through effective leadership, strategic thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations
CRM software
Salesforce
Tableau
Unemployed
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
Mastering Design Thinking
Avatar of the user.
Avatar of the user.
Financial and Administrative Director (FAD) @Ministry of Health & Population - Egypt
2020 ~ Present
Receptionist Arabic Speaker ,Agricultural Engineer, Food Technician
Within six months
Employed
Full-time / Not interested in working remotely
More than 15 years
Mit Ghamr Agricultural Secondary School
Agriculture, General
Avatar of Yvon Huang.
Offline
Avatar of Yvon Huang.
Offline
UX Designer @Sketch
2019 ~ 2021
Sr. Product/UX Designer
Within two months
UX designer at Sketch and product designer at Codementor (top 1 on 1 coding mentorship platform) and KKBOX (Asia’s biggest music streaming service). Besides Yvon's design career, she is also active in several entrepreneur communities. She was the 2017 scholar and the venture pitch winner of MIT global Bootcamp (Massachusetts Institute of Technology). Moreover, Yvon support and advocate for female professionals in Taiwan tech industry and is the 2018 representative in design for 40 Under 40 selected by Girls in Tech Taiwan. Work Experience Founder/Instructor at UXY Remote |Present Helping people break
User Experience Design
Product Strategy
User Interface Design
Part-time / Remote Only
6-10 years
Massachusetts Institute of Technology
Entrepreneurship
Avatar of the user.
Avatar of the user.
Solution Lead - Developer @Principal Global Services, Pune, Maharashtra, India
2014 ~ Present
Solution Lead
More than one year
Friendly
Analysis
Functional Requirements
Full-time / Interested in working remotely
6-10 years
MIT School of Distance Education
Post Graduate Diploma in Management Information Technology
Avatar of the user.
Avatar of the user.
Fund Manager @SG3 Capital
2015 ~ Present
More than one year
finance
Financial Planning
Trading
Not interested in working remotely
6-10 years
Massachusetts Institute of Technology
Electrical Engineering, Computer Science

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Remote UX Consultant
uxy.design
2021 ~ Present
Taipei, 台灣
Professional Background
Current status
Job Search Progress
Professions
UX Design
Fields of Employment
Graphic Design
Work experience
6-10 years
Management
Skills
User Experience Design
Product Strategy
User Interface Design
Web Design
Prototyping
Wireframing
Languages
Job search preferences
Positions
Sr. Product/UX Designer
Job types
Part-time
Locations
Remote
Remote Only
Freelance
Educations
School
Massachusetts Institute of Technology
Major
Entrepreneurship
Print
X0owxoz63eelifzxpcrd

Yvon Huang

UX Designer/Mentor | MIT Bootcamper | Girls In Tech TW 

Yvon Huang is a UX consultant at Toptal and Founder/Instructor of UXY program. Prior to the current position she was worked as a remote UX designer at Sketch and product designer at Codementor (top 1 on 1 coding mentorship platform) and KKBOX (Asia’s biggest music streaming service). 


 Besides Yvon's design career, she is also active in several entrepreneur communities. She was the 2017 scholar and the venture pitch winner of MIT global Bootcamp (Massachusetts Institute of Technology). Moreover, Yvon support and advocate for female professionals in Taiwan tech industry and is the 2018 representative in design for 40 Under 40 selected by Girls in Tech Taiwan.


Work Experience

Founder/Instructor at UXY

Remote | 2021 - Present

Helping people break into UX

UX Consultant at Toptal

Remote | 2021 - Present

Working remotely with worldwide clients.

UX Designer at Sketch

Remote | 2019 - 2021

Designing user experience across Sketch Cloud and Mac App platform.

Design Mentor at Sofasoda

Remote | 2020 - Present

Helping freshman step into the design field via 1:1 mentoring session.

UX/UI Design Consultant at TEAMY Design Co.

Taipei | 2018 - 2020

Helping business grow through measurable design services from ideation and strategy to final execution.

UX Design Mentor at Designlab

Remote | 2018 - 2019

Guiding and helping people develop UX design career through 1 on 1 sessions.

Product Designer at Codementor

Taipei | 2017 - 2018

Led user experience design for the core marketplace platform - improved the conversion rate by 20% by optimizing end to end matching work low and increased new user NPS by 20% by refining the on-boarding 

UX/UI Designer at KKBOX (Uta Pass)

Taipei | 2015 - 2017

Worked with KDDI (one of Japan largest wireless carrier) , designed its core mobile radio service Uta Pass through market research. concept design. user testing which has been downloaded by 45 million mobile subscribers. 

Brand/Website Designer at TRAVOBOOK (NAPKY INC)

Taipei | 2012 - 2014

Travobook is a startup of traveling lifestyles in SCU incubator. I worked as a chief designer and core team member. Defined the future product strategy and built the overall company identity and marketplace platform.

Education

MIT Entrepreneurship Bootcamp Alumna (Beyond the Food Class)

2017

Received full scholarship among 20 countries interviewers. Won 1st place in new venture pitch competition among 9 teams. Got interviews by 5 national TV channels.

B.F.A., Industrial & Product Design, Shih Chien University

2011 - 2015

Worked closely with Compal inc. product team built an award-winning IoT project. Won 1st-place in taiwan young product designer competition.

Resume
Profile
X0owxoz63eelifzxpcrd

Yvon Huang

UX Designer/Mentor | MIT Bootcamper | Girls In Tech TW 

Yvon Huang is a UX consultant at Toptal and Founder/Instructor of UXY program. Prior to the current position she was worked as a remote UX designer at Sketch and product designer at Codementor (top 1 on 1 coding mentorship platform) and KKBOX (Asia’s biggest music streaming service). 


 Besides Yvon's design career, she is also active in several entrepreneur communities. She was the 2017 scholar and the venture pitch winner of MIT global Bootcamp (Massachusetts Institute of Technology). Moreover, Yvon support and advocate for female professionals in Taiwan tech industry and is the 2018 representative in design for 40 Under 40 selected by Girls in Tech Taiwan.


Work Experience

Founder/Instructor at UXY

Remote | 2021 - Present

Helping people break into UX

UX Consultant at Toptal

Remote | 2021 - Present

Working remotely with worldwide clients.

UX Designer at Sketch

Remote | 2019 - 2021

Designing user experience across Sketch Cloud and Mac App platform.

Design Mentor at Sofasoda

Remote | 2020 - Present

Helping freshman step into the design field via 1:1 mentoring session.

UX/UI Design Consultant at TEAMY Design Co.

Taipei | 2018 - 2020

Helping business grow through measurable design services from ideation and strategy to final execution.

UX Design Mentor at Designlab

Remote | 2018 - 2019

Guiding and helping people develop UX design career through 1 on 1 sessions.

Product Designer at Codementor

Taipei | 2017 - 2018

Led user experience design for the core marketplace platform - improved the conversion rate by 20% by optimizing end to end matching work low and increased new user NPS by 20% by refining the on-boarding 

UX/UI Designer at KKBOX (Uta Pass)

Taipei | 2015 - 2017

Worked with KDDI (one of Japan largest wireless carrier) , designed its core mobile radio service Uta Pass through market research. concept design. user testing which has been downloaded by 45 million mobile subscribers. 

Brand/Website Designer at TRAVOBOOK (NAPKY INC)

Taipei | 2012 - 2014

Travobook is a startup of traveling lifestyles in SCU incubator. I worked as a chief designer and core team member. Defined the future product strategy and built the overall company identity and marketplace platform.

Education

MIT Entrepreneurship Bootcamp Alumna (Beyond the Food Class)

2017

Received full scholarship among 20 countries interviewers. Won 1st place in new venture pitch competition among 9 teams. Got interviews by 5 national TV channels.

B.F.A., Industrial & Product Design, Shih Chien University

2011 - 2015

Worked closely with Compal inc. product team built an award-winning IoT project. Won 1st-place in taiwan young product designer competition.