i had worked on multinational bank as customer service inbound calls, I used to interact with customer inbound calls and provide customer service, as necessary. Align client needs to product service solutions within a complex sales-based environment. Communicate the value and benefits associated with Citi products and services to clients. Achieve monthly individual/team-based established sales. Sometimes we required to solve client’s problems promptly.
November 2008 - November 2023
* experienced more than 15 years as Customer Service Officer in the multinational bank .
* capable to keep good relationship wiyh both individual and corporate customer by always giving fast and accurate services
* Oriented to the customer service, disciplined, and able to work in team
1999 - 2006
i had worked on multinational bank as customer service inbound calls, I used to interact with customer inbound calls and provide customer service, as necessary. Align client needs to product service solutions within a complex sales-based environment. Communicate the value and benefits associated with Citi products and services to clients. Achieve monthly individual/team-based established sales. Sometimes we required to solve client’s problems promptly.
November 2008 - November 2023
* experienced more than 15 years as Customer Service Officer in the multinational bank .
* capable to keep good relationship wiyh both individual and corporate customer by always giving fast and accurate services
* Oriented to the customer service, disciplined, and able to work in team
1999 - 2006