Project Manager Technical Support @BenQ Corporation
・
2019 ~ Present
Pre-sales/Technical Support
Within one month
document writing for product user manual, issue troubleshooting and product design, etc. - Revenue of a key account distributor increased continually at least for 4 years to 905 thousand US dollars - Attendee and preparation for SPS IPC Drive 2015, Embedded World 2017, EletronicaImproved DOA process from 5 to 1 working days and production process to reduce defective rate for open-frame system to 2% - Won a 10-year project and reduced project schedule from 2,5 years to 2 years for an end customer - Extended 4 projects life cycle by upgrading customers’ application to new embedded platforms - ...