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FCR/SLA/AHT). Conversation Skill facilitation and supervision. Recruiting CS Team Lead and representatives. Alphabit Fintech MayAugust 2022 Achievement: Establishment of FAQ/ Help Center by collaborating with PM and Marketing. Collaborating with colleagues to complete internal/ external document translation. Searching and analysing the highlight and downlight of various cryptocurrency wallets. Main Duties: Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels. Doing site-check regularly to ensure the statistics on the official websites display correctly. Tracking

customer network device Handling IT Project MeiAgustus 2021 Cikarang, Indonesia Information Technology Engineer PT. Dalzon Chemicals Indonesia installing, supporting and maintaining new Computer hardware and software Managing email, CCTV, Absence device Managing the website and keeping internal networks running Suggesting and providing IT solutions to business and management problems Analysing and resolving faults SeptemberSeptember 2018 Jakarta, Indonesia System Engineer PT. Mitra Solusi Telematika Consult with users to determine hardware, software, and system functional specifications Analyze systems and define products. Installing, supporting and maintaining new internet infrastructure. Supervise, monitoring and securing internet and related systems. Perform

focused .NET development, leveraging C#, SQL, MSI, Git, Bitbucket, and AWS to meet diverse needs. • Skilled in executing high-quality bug fixes with a commitment to excellence. • Specialized in designing efficient MSI packages for optimal software deployment. Senior Engineer, Development • Aptean MarchDecember 2019 • Expert in analysing requirements and engineering scalable, robust solutions. • Proficient in crafting clean, efficient code utilizing ASP.Net MVC, C#, and SQL. • Skilled in documenting processes and optimizing system performance. • Committed to continuous learning to remain at the forefront of technology advancements. Senior Software Engineer • CBSI

other documents, as required. Maintaining the office filing and record. Following the Company Policy and Regulations. Delivering goods as customers’ requirement Translating Technical Data Sheet of products Making a business plan annualy for the company Training new staff Approaching potential customers as upper manager's requirment Finding, Analysing and Comparing new suppliers to choose the best one for the company Taking care of current customers. Making import plan as customers’ production Making quotation for new customers Collaborating with suppliers to solve customers’ problems Checking and requiring supplier to amend import documents if any mistake Issuing invoices

streamline IT infrastructure management and enhance operational efficiency. Hands-on experience in configuring and deploying Discovery schedules for both on-premises and cloud environments. Proficient in setting up and managing Discovery for diverse cloud platforms, including AWS, and Azure as well as on-premises infrastructure. Experienced in analysing Discovery results to maintain accurate CMDB records. Collaborates closely with cross-functional teams to design and optimize Discovery processes, aligning with organisational goals and priorities. Adheres to best practices for on-premises and cloud-based IT asset management, incorporating compliance and security considerations into Discovery implementations.

logistics software to build a transparent cradle to cradle international trade logistic software. The product includes various modules like buy, move, sell and user management. Responsibilities: Developed microservices application. Architecting and designing the Rest API contracts. Working closely with product owners to understand the requirements and analysing third party API integration. Development of Software Versioning using Hash Versioning format for maintaining product releases. Setting and expanding test coverage of the project through unit and integration testing using test containers. Code reviews Mentoring junior people in the team. Architrave Gmbh, Software Developer, Feb

data streaming. Creating different models for different db connections, adding data security using access filters in looker, handling the admin of looker, optimisation of looker views to reduce the PDT's build time. Follow design develop and communicate model using Agile methodology for data ingestion and data Products for Platform. Data Analyst • Cympl Studio MaySeptember 2018 • Creating events for new products or new feature updates so that it’s easy to fetch data. •. Creating different types of visualisation on tableau and publishing on servers. Repeatedly analysing and trying to improve current ...