IT Manager / Support Engineer
R2/2016 Microsoft Windows XP, Vista, 7, 8, 10. Office 365 Admin Active Directory Exchange Word, Excel, PowerPoint, Visio, Project ERP Primavera BSS; Atlassian JIRA Servicedesk Networking: TCP/IP, DNS, DHCP, Basic Cisco Virtualisation: VMware, ESXi, HyperV Storage: Dropbox, SAN, NAS Work experience Several Ways – Information systems engineering (Angola) IT MANAGER January 2016 – August 2017 Customer support manager (Atlassian JIRA service desk) Responsible for the day to day IT requirements of the company costumers such as user management, trouble shooting, help and advice. Maintaining ERP and CRM applications (Primavera BSS; SAGE), local area networks (Microsoft; Cisco
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