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. During my tenure, I rose from Executive Assistant, through the ranks of Staff Trainer to Staff Engagement and Development Specialist, and finally to lead the Quality Management department. Manager of Quality Management Liberty Resources JanuaryPresent I am responsible for establishing and overseeing the administration of the Office of Compliance and Quality Assurance. My responsibilities include, but are not limited to: Continuous evaluation and quality improvement Oversee functions related to internal and fiscal audit Oversee functions related to State and Federal organization certifications Develop and monitor policies and procedures regarding quality standards, project management, and corrective action plans

Roger L. Snook Jr. Guest Services | Restaurant Management | Marketing Communications [email protected] • Burleson, TXEnergetic restaurant professional with strong teamwork skills. Determined and responsible with a commitment to improving organizational efficiency, labor costs, and food expenditures. Engaging guests with dynamic brand storytelling. Work Experience General Manager • Cicis JanuaryPresent Ensured compliance with all food safety regulations and sanitation standards. Supervised and trained staff in customer service, food handling, and safety protocols. Maintained weekly labor and food cost goals. Performed regular maintenance checks on equipment to ensure proper functioning.

[email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton. Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services. OctoberApril

@hotmail.com /Linkedin: https://www.linkedin.com/in/kimberly-garrison-sphr-phr-and-human-rights-certificate-1705b0199/ Work Experience Corporate Recruiter • CBRE MarchJanuary/2 years (laid-off) Staffing operations and programs by directing all recruiting activities processes. Ensures compliance with regulations and establishes standards for the functions. Ensures accountability for all parties involved in the recruiting process for compliance with applicable applicant tracking, interviewing and hiring requirements. Develops and maintains performance metrics that provide clarity of trending, benchmarking and insight for making program and process improvements

XGboost, TensorFlow, Prophet), and various versions of SQL Burgeoning leader on small client, growing to full client ownership and splitting time to lead and perform delivery across many teams. Proven track record of growth mindset, resulting in growth from internship up to Principal level during this timeframe MarchMay 2016 Compliance Student Assistant University of Pennsylvania Drafted and reviewed contracts to send to clinical sites Used Complio to monitor and change students' compliance status, worked with students to ensure compliance status before deadlines OctoberFebruary 2015 Assistant Researcher University of Pennsylvania Assisted with researching duties, used Lexisnexis to research and compile

successfully perform routine daily, weekly, and periodic tasks. Producing weekly, monthly, quarterly, and annual progress reports. Assist Director/ Assistant Director of Social Services with approval of employee timesheets and time off requests. Document case management activities in a confidential, timely and concise manner. Maintain Chart Compliance within OTDA and DHS standards and complete monthly chart audits. Monitors and input information clients in C.A.R.E.S systems and AWARDS. EducationThe College of New Rochelle Psychology Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod

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