CakeResume Talent Search

com Experience Freelancer, FebPresent Provide training sessions for various clients, including CoreAxis and Outschool.com. Subjects include: Google Suite, Final Cut Pro X, Photo editing software, Wordpress and more. Training delivery tools used include WebEx, GoToMeeting, and Zoom. Geotab, MarMar 2016 Product Manager Responsible for all Project Management activities with Fleet Management customers and/or assigned accounts, including the implementation and training of the Geotab solution for small and large clients, while managing the quality and consistency of product deliveries to the customers. • Prepare and practice sales techniques, processes, proposals and product demonstrations • Onboard

client satisfaction adherence by 20% during Fourth Quarter. SeptemberOctober 2021 Taipei, Taiwan Lead Research and Resolution Specialist NextEra Energy, Inc. I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone. My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues. My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issu...