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4-6 years
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Assistant Customer Service Manager @Lalamove小蜂鳥國際物流有限公司2022 ~ Present
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Customer Service Manager
Within one month
Guide and support team, fostering a positive work environment. # Train and coach team for improved performance. # Monitor customer service metrics, implementing performance strategies. # Handle escalated inquiries and resolve complex issues. # Collaborate across departments for seamless customer experiences. # Address team questions, concerns, and escalations. # Lead team meetings to communicate updates and goals. # Identify and coordinate training needs. # Implement process improvements for workflow optimization. EducationProvidence University Mass Communication Skills KPI Management Project Management Training & Development Cross Functional Communications Data Analysis Language English — Proficiency Chinese — Native
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Providence University
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Mass Communication
Back-end engineer @Cherri 喬睿科技2021 ~ Present
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Software Engineer / Backend Engineer
Within one month
Employed
・
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
國立交通大學（National Chiao Tung University, NCTU)
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Material science and engineeringPast
Head Product Operation Manager - GAMES, Southeast Asia @OPPO Indonesia2021 ~ Present
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Project Manager, Product Operations, Product Support, Program Manager
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
BINUS University
・
Computer Science行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司2021 ~ Present
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品牌專案企劃、網路行銷企劃、數位行銷企劃
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
臺北市立大學
・
英語教學系
AI, Machine Learning and Data Manager @IRT Saint Exupery2021 ~ Present
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Data Analyst、Data Scientist、AI Engineer、Project Manager
Within one month
business positions : - Business Manager France for outdoor lighting (Philips), 50 M€, 33p - General Manager civil works (Vinci Energy), 75M€, 459p - Business Unit Manager (Veolia), 47 M€, 280p Strategic leadership roles without direct management : - General Manager Europe, MultiVendor Services (General Electric) - Sales consultant and bid manager (MBDA) EducationEngineering and Mathematics - École Polytechnique, PalaiseauGeneral Engineering - MINES ParisTech, Ecole des Mines de ParisMaster in Artificial Intelligence and Machine Learning - Université Paul Sabatier Toulouse IIIExecutive Master Cybersecurity - Télécom Paris Software Python , ML packages (Scikit, Scipy, TF, PyTorch) Git, GitHub VS Code, AWS, Docker Languages English (lived for 3 years in the US) French (native)
Employed
Full-time / Interested in working remotely
6-10 years
Télécom Paris
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Cybersecurity
Senior Product Growth Manager @SOSV2018 ~ 2023
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Product Manager / Product Growth
Within one month
. My expertise in growth hacking working with early stage startups around the world involves leveraging lean startup methodologies and data-driven decision-making to drive business success. I'm excited to bring this multifaceted skill set to contribute effectively in roles that demand a dynamic blend of technical proficiency and strategic vision. Work Experience OctoberNovember 2023 Senior Growth Manager SOSV SOSV (US$1.3 billion AUM) is a global venture capital firm providing multi-stage capital to support big ideas. - Mixpanel, Amplitude, Google Analytics, AppsFlyer, Segment, Firebase, Meta Ads, Google Ads, Financial Modeling - Work with C
Employed
・
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
Quantic School of Business and Technology
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.