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United States
Essex County, Massachusetts, United States
Essex, Massachusetts, United States
Massachusetts, United States
Town of Rowley, Essex County, Massachusetts, United States
Town of Rowley, Essex, Massachusetts, United States
Dakahlia, Egypt
Egypt
India
Mīt Ghamr, Dakahlia, Egypt
Pune, India
Taipei, Taiwan
Taiwan
محافظة الدقهلية, مصر
مصر
ميت غمر, محافظة الدقهلية, مصر
Customer Service
Design
IT
Tecnología
Design / Art
Menos de 1 año
1-2 años
2-4 años
De 4 a 6 años
6-10 años
10-15 años
Más de 15 años
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MIT School of Distance Education
Massachusetts Institute of Technology
Minufiya University
Shih Chien University
جامعة المنوفية
實踐大學
United States
Massachusetts, United States
Middlesex County, Massachusetts, United States
Middlesex, Massachusetts, United States
New Hampshire, United States
Rockingham County, New Hampshire, United States
Rockingham, New Hampshire, United States
Suffolk County, Massachusetts, United States
Suffolk, Massachusetts, United States
Dakahlia, Egypt
Egypt
India
Mīt Ghamr, Dakahlia, Egypt
Pune, India
Taipei, Taiwan
Taiwan
محافظة الدقهلية, مصر
مصر
ميت غمر, محافظة الدقهلية, مصر
A tiempo completo
A tiempo parcial
CRM software
Change Management
Customer Success
Escalation management
Gainsight
Risk Management
Salesforce
Tableau
Agile Methodologies
Analysis
No
Yes
1-5 people
En el plazo de dos meses
En seis meses
Más de un año
Strategic Customer Success
Receptionist Arabic Speaker ,Agricultural Engineer, Food Technician
Solution Lead
Sr. Product/UX Designer
Bachelor of Science (BS)
Non-Degree Program (e.g. Coursera certificate)
Other
Bachelor
2020
2018
2005
Current company
Off
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Citrix
Marketo, an Adobe Company
NEN
Open Enterprises
Oracle
Salesforce
SuccessFactors
Zendesk
Codementor
KKBOX Inc
Interesado en trabajar a distancia
No está interesado en trabajar a distancia
Sólo a distancia
Trabajador autónomo a tiempo parcial
No freelance
English - Nativo o bilingüe
English - Profesional
English
De 4 a 6 años
6-10 años
10-15 años
Más de 15 años
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Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Todd Jacobsen
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
・
2022 ~ 2023
Strategic Customer Success
En seis meses
Todd Jacobsen 7 S Pond St, Newbury, MA, [email protected] https://www.linkedin.com/in/tjacobsen/ 20+ year results-driven Customer Success professional with a proven track record of achieving remarkable outcomes through effective leadership, strategic thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations
CRM software
Salesforce
Tableau
Desempleado
A tiempo completo / Interesado en trabajar a distancia
Más de 15 años
MIT Sloan Executive Education
・
Mastering Design Thinking
Avatar of the user.
Avatar of the user.
Disponible para empresas de pago
Financial and Administrative Director (FAD) @Ministry of Health & Population - Egypt
・
2020 ~ Presente
Receptionist Arabic Speaker ,Agricultural Engineer, Food Technician
En seis meses
Empleado
A tiempo completo / No está interesado en trabajar a distancia
Más de 15 años
Mit Ghamr Agricultural Secondary School
・
Agriculture, General
Avatar of Yvon Huang.
Avatar of Yvon Huang.
Yvon Huang
UX Designer @Sketch
・
2019 ~ 2021
Sr. Product/UX Designer
En el plazo de dos meses
UX designer at Sketch and product designer at Codementor (top 1 on 1 coding mentorship platform) and KKBOX (Asia’s biggest music streaming service). Besides Yvon's design career, she is also active in several entrepreneur communities. She was the 2017 scholar and the venture pitch winner of MIT global Bootcamp (Massachusetts Institute of Technology). Moreover, Yvon support and advocate for female professionals in Taiwan tech industry and is the 2018 representative in design for 40 Under 40 selected by Girls in Tech Taiwan. Work Experience Founder/Instructor at UXY Remote |Present Helping people break
User Experience Design
Product Strategy
User Interface Design
A tiempo parcial / Sólo a distancia
6-10 años
Massachusetts Institute of Technology
・
Entrepreneurship
Avatar of the user.
Avatar of the user.
Disponible para empresas de pago
Solution Lead - Developer @Principal Global Services, Pune, Maharashtra, India
・
2014 ~ Presente
Solution Lead
Más de un año
Friendly
Analysis
Functional Requirements
A tiempo completo / Interesado en trabajar a distancia
6-10 años
MIT School of Distance Education
・
Post Graduate Diploma in Management Information Technology
Avatar of the user.
Avatar of the user.
Disponible para empresas de pago
Fund Manager @SG3 Capital
・
2015 ~ Presente
Más de un año
finance
Financial Planning
Trading
No está interesado en trabajar a distancia
6-10 años
Massachusetts Institute of Technology
・
Electrical Engineering, Computer Science

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.