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Avatar of Kaitlyn Marsh.
Avatar of Kaitlyn Marsh.
Service Coordinator @Kaplan Test Prep
2020 ~ 現在
Step 2 CS Service Coordinator
1年以上
Created schedules and monitored workloads to make sure tasks are being completed - Trained team members in new areas and ensured proficiency - Mentored new agents to hone their customer service skills Member Service Representative • McCoy Federal Credit Union SeptemberSeptemberProvided excellent member service to ensure clients would continue a partnership - Up-sold credit cards and consistently exceeded credit sales - Handled member interactions professionally, both in person and through phone interactions - Ensured excellence in day to day operations of running the branch smoothly - Assisted with training new hires - Kept detailed records current and accurate for all branch cash-handling logs...
High-end sales experience in multiple multi-million dollar corporations
Performing high end multitasking on day-to-day basis
Account Relationship Management
パートタイム / リモートワークに興味あり
6〜10年
Purdue University Global
Business Administration

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.