Information Desk Receptionist @West Jefferson Medical Center
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2014 ~ 2017
Customer Service Representative
Within one month
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
General Manager • J.P. Licks Homemade Ice Cream Cafe JanuarySeptember 2018 Directed staff in daily work assignments to maximize productivity. Consistently maintained high levels of cleanliness, organization, sanitation, and storage of food and beverage products to ensure quality. Managed recruitment, hiring, and training process for new team members. Built sales forecasts and labor schedules to reflect desired productivity goals. Marketing & Hospitality Director • Chick-fil-A-Franchise MarchDecember 2017 Collaborated with the leadership team to develop increased outside catering sales of over 80% for Qby developing new business relationships in the community. Initiated a
Diligently managed and ensured the comprehensive copying of memory cards, safeguarding the integrity of valuable footage. Executed meticulous backup procedures for all files post-shoot, providing a secure archival system for future reference. Applied effective organizational strategies to streamline file management, ensuring accessibility and efficiency for the editing team. Team Leadership and Supervision: Led and directed the editing team, demonstrating strong leadership qualities to ensure a collaborative and productive work environment. Supervised junior editors, providing mentorship and guidance to enhance their skills and contribute to overall team development. Video Editing Expertise: Undertook the complete video
Senior Software Engineer @Innovative Technologies Inc., New York, NY
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2019 ~ Present
Software Developer
Within one month
Steve Diaz Software Developer I'm a passionate software developer with 5 years of experience in the industry. I specialize in web development and mobile app development, and I'm dedicated to delivering high-quality solutions that exceed client expectations. Work Experience: Senior Software Engineer Innovative Technologies Inc., New York, NY JanPresent Developed and maintained the company's flagship e-commerce platform using React.js and Node.js. Collaborated with cross-functional teams to design and implement new features, enhancements, and optimizations. Conducted code reviews, identified bugs, and implemented fixes to ensure code
. The recommendations provided by Steven Moscatiello to management aim to yield improved corporate performance and greater customer responsiveness in a highly competitive landscape. Mr. Moscatiello has a history of participating in organized sports. He found himself drawn to football in high school for its combination of teamwork, rigorous training, and the emphasis on contributing to the team. As a varsity wrestler, lacrosse, and football player, he embraced the mindset of becoming the best possible version of himself. He has since striven to translate this ethos into his work with effective business results. Professionally
Intech Duration:Now Location: Philippines Digital Forensics in company computer Windows/Linux Published security standard for windows/Linux/Cloud. Source Code Analysis (sonarqube Mobsf fortify ) Penetration test and Vulnerability scan(AWVS nessus) in internal network Custom SIEM Central management security events with mysql with grafana Position: Team Leader System enginner Company: Intech Duration:Location: Philippines Accountable for executing tasks assigned by superiors, providing technical troubleshooting support to the team for successful project completion. Engaged in performance evaluation and communication, ensuring alignment of team objectives with organizational goals. Managed Service Level Agreements (SLAs) with websites
QA automation engineer / Software development engineer in test
Within two months
working with different tools & technologies in different environments, curious, and eager to gain tons of experiences. Cairo, Egypt [email protected] Phone:Work Experience Software Test Automation Engineer Atomica AI • AprilPresent As an extension to my work in 360Imaging, we moved to Atomica.ai, and I work as a senior manual/automation tester on some web and desktop apps related to Atomica dentistry software apps. Also, I currently act as a team lead for both desktop and web teams. Some of my duties involve: • Leading both web and desktop team and their testing
Test Automation
Manual Testing
API Testing
Employed
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Open to opportunities
Part-time / Remote Only
4-6 years
Udacity
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Cloud DevOps Engineer
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