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designer. Communicate across multiple teams to analyze system requirements and design a microservice architecture running on Red Hat OCP. This project integrated the accounting servers of 10 overseas branches (Singapore, Hong Kong, Cambodia, etc.) and reduced server costs by 80%. • Provided solutions and collaborated with the team to implement solutions. Cross-team communication to discuss the handling of data flow. • Helped less-experienced members and improved code quality through code review. • Maintaining the ABS system, handling system problems immediately and improving the system to improve user experience. • Developed the frontend using VUE

the successful delivery of post-quantum security systems for military and automation clients. - Served as a Product Manager for 3 post-quantum cybersecurity product lines, handling information security requirements, driving product development, and planning customer architecture solutions. - Implemented SOPs to enhance work efficiency and utilized Notion Kanban for team communication and tracking. - 擔任專案經理，統籌軍用和自動化產業客戶的後量子安全系統專案，並確保成功交付 - 擔任產品經理，負責三個

overseas job. International Sales Representative • Lighting Manufacture ,OEM and Exporter (Taiwanese Enterprise) 十月三月 2020 ●Cultivate trust and strong relationships with prospective and existing customers. ●Handle day –to- day emails and customer complaint to ensure all account queries are resolved professionally ●Maintain a high level of communication with internal teams and clients ensuring high service delivery ●Oversee the order qualifications and ensure all orders end up getting produced in the right manner and correct lead time. ●Assist international clients to inspect products and create internal inspection reports to production teams for correction and improvement ●Present

to just 2 or 3 sporadic occurrences. 2. Coordinated cross-team communication to allocate resources effectively, significantly improving severe overtime issues. Software QA Team Lead • Gate.io JulyJanuary 2024 Taipei, Taiwan As the Team Lead and manage with a total of 4 people. 1. Team Formation and Leadership Initiated and led the formation of a new testing team. Provided guidance on planning from business logic documents and led efforts to ensure a comprehensive understanding of business processes. 2. Skill Development and Cross-Team Communication Mentored the team on testing techniques and

0 to 1 projects, in collaboration with Business Development to create MVP, gaining favor from 5+ major brands. In charge of an API & SDK product's redesign and refactor project, successfully decreased client's complaints by 90%, gigantically uplifted the client's satisfaction and the efficiency of the team. Planned and designed an API & SDK product's advanced version which brought in an extra 10% of the revenue. Implement agile development. Formulate product/feature specifications. Collaborate with designers, developers, SREs and QAs. Cross-departmental communication and collaboration. Managed requirements from customer

and articles writing for customer communication, etc. - On-site technical support for 20 days in Dubai, UAE for a key B2B project inVendor management for technical solution to product issue reported form the market - Project leader for user experience project and design for service for key B2C products - Reducing communication cost to 2 working day for product issue through troubleshooting flowchart designed myself - Generating product FAQ, instruction video, and explanation monthly for market communication - HQ coach to pre-sale and after-sale team for online chat and social media communication - HQ trainer to worldwide technical support engineers with up

Madhavrao District Hospital JulyApril 2021 Education ICRI SAM Global University, Bhopal Master Degree, Public Health SpecialistMadhya Pradesh Medical Science University Bachelor Degree, HealthCareMadhya Pradesh board of Secondary Education Higher Secondary ,BiologyMadhya Pradesh board of Secondary Education MPBSE 10thSkills Patient Care Critical Thinking and Problem Solving Covid duty experience Ms. Excel MS Word MS Power Point MS Office Business Strategy Communication Team Building Real Estate Sales business owners direct sales Business Analysis Business Development Strategies Marketing Strategy Social Media Marketing Direct Sales startup leadership ENTREPRENEURSHIP B2B Business Development B2B and B2C Sales Teamwork Languages English — Professional Hindi — Fluent Gujarati — Intermediate