Yi-Ping Wang Principal [email protected] Taoyuan, Taiwan Hi, thanks for give me the opportunity to introduce myself. I have eight years experience in mechanical development, product design experience with wireless presentation system/pen display/medical monitor/general display.Self-motivated and effective team player with exceptional communication, multitasking, and leadership skill. Experience Principal Engineer • Qisda corporation Febpresnt Senior Mechanical Engineer • Zebra Technologies OctFeb 2023 Senior Mechanical Engineer • Made Studio JulSep 2022 Design products from idea to manufacturing. POC prototyping by 3D printing. Principal Engineer • Qisda corporation JunMay 2022
increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other business units and collaborative partner proj...
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
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Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
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International Business/Trade/Commerce
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