and analyse demand generation campaigns for Enterprise IT MNCs such as Dassault Systems, Hewlett-Packard, VMware, RedHat, etc. ・ Handle the team coaching and training for the Korea team call center and manage the workflow and operation for CRM part. ・ Supervise day-to-day front-end operations of a busy customer service department, achieving a response rate of 95%. ・ Execute Account-based marketing : Account research, contact profiling, mapping and tele-qualifying to maximize demand gen. ・ Create, track, and evaluate internal metrics and management reporting to identify marketing performance and effectiveness of programs and client projects. ・ Hands
Temps partiel / Uniquement Travail à distance
Nihon University・
Bachelor's degree, College of Law