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job included answering customer questions and concerns, setting appointments for services and creating the tickets for service calls to establish billable hours, calculating fuel usage for outcalls and processing payments. I also handled minor IT needs of our customers via phone and e-mail. Became proficient in Microsoft Office particularly Excel, Remote Desktop software and Virtual Desktop enviroments in Windows 10. In my tenure I resolved customer issues in a timely and professional manner, frequently with first-contact resolution, leading to many maintaining their business relationship with the company for years to come. In April of

5 orang, underwriting pengolah data, bagian klaim untuk kendaraan maupun non kendaraan, finance, collection , konten media sosial, dan analis kerugian asuransi. Menjadi penanggungjawab serta ikut andil dalam mengerjakan semua hal dan pekerjaan diatas demi mencapai hasil yang terbaik sesuai kebutuhan perusahaan. Mampu mengoperasikan program keuangan seperti Accurate dan software penunjang lainnya seperti Microsoft Office (Excel Advance), Outlook, Ms Team. Mengolah data menggunakan software seperti SQL, Tableau, Power BI, Basic Phyton. Menguasai basic design graphic untuk editing demi kebutuhan konten sosial media, seperti Photoshop dan Canva. Serta sedikit menguasai AI (Artificial Intelligence) tools sebagai penunjang pekerjaan

責，我相信我的能力經驗絕對可以勝任 貴公司的職務並為 貴公司帶來助益，希望能有機會貢獻一己之長，謝謝您。 工作經歷 Software PM & Scrum master Johnson Health Tech 喬山健康科技 • 六月九月 2022 成就： 由瀑佈式專案管理，成功導入Scrum ，並持續運用。 建構Ai 團隊工作流程。 日常工

www.donasidana.org - Connecting the application with MidTrans Payment Gateway SeptemberDecember 2020 IT Infra Server & Network Manager PT. LotteMart Indonesia - Manage Team Server & Network Team. - Manage Cashier / POS and EDC Teams - Manage Team Help Desk. - Manage and maintain all IT Infrastructure in the Head Office. - Manage and maintain all IT infrastructure in all stores in Indonesia. - Setting up IT Infrastructure at every new Store opening. - Monitoring IT Infrastructure (Head Office & All Store) using Nagios & Zabbix - Security Monitoring / Audit (Lynis, CHRootkit, RKHunter, Acct, Arpon / Arpwatch, AIDE, CFEngine, Auditd, OpenVAS, mod

years experience. Specializing Java , Spring Boot framework, MS SQL / Stored Procedure, Redis. Proficient in Vue , JavaScript and HTML. Experience in high-concurrency systems and maintenance of RESTful APIs. Eager and adaptable professional with a positive mindset, actively embraces [email protected] Work Experience Software Engineer • Cathay United Bank MayPresent Member of the Wealth Management War Room ( Digital Transformation Office) Implemented Agile development methodologies. Establish the Integration of web system with CISCO phones. Upgraded the Wealth Management System 2.0 with Frontend-Backend Separation Architecture. Optimize user interface with Angular

github.com/MarginalCasey Skills Javascript ES6 TypeScript Next.js React, Redux, Redux Saga GraphQL, Relay HTML/CSS HTML5 CSS3 RWD CSS modules styled-components Tailwind CSS Version Control Git Github Flow Tools Babel Webpack Prettier ESLint Stylelint Test Jest React Testing Library Cypress Work Experience Frontend Software Engineer II • foodpanda JuneDecember 2023 Foodpanda is an online food and grocery delivery platform owned by Berlin-based Delivery Hero. It is currently the largest food and grocery delivery platform in Asia. Tech stack TypeScript, React, Next.js, Sass, Styled components, Jest, React Testing Library, Cypress

data dan laporan Melakukan upselling program XL Prioritas Customer Service • Sogo Supermal KarawaciMelayani segala kebutuhan pelanggan Menangani keluhan dan memberikan solusinya Melakukan input data pelanggan Melakukan pembuatan dan laporan mengenai Sogo Premiere Card atau Mapclub member Melakukan On-air announcing di area Sogo Departement Store Online Service • Sogo Supermal KarawaciMengoperasikan software sistem CRM Melayani kebutuhan pelanggan secara online melalui media WhatsApp Business dan telepon Melakukan koordinasi kepada sales staff dari masing-masing brand dan menjadi perantara dalam melakukan jual beli produk secara online serta membantu customer untuk memenuhi keinginannnya Information Staff • Sogo Supermal KarawaciMenangani event atau program korporat yang sedang