Want to help develop a world-class fin-tech startup right here in Taiwan?

Want to work with some of the world's best PMs, designers, and developers?

Join this fast-growing startup founded by software veterans and funded by top VCs, public companies, banks, and the Taiwanese government (NDF)!

We’re actively seeking an experienced KYC/AML specialist to join our Customer Success department in the role of KYC Manager. In this capacity, you will shoulder the responsibility of managing KYC operations, ensuring robust compliance and advancing risk management strategies. Your leadership will be instrumental in expanding the KYC team, fostering collaboration with various departments throughout the organization, all to further our commitment to exceptional customer success.

Job responsibilities

• Team Leadership: Take charge of leading a team of KYC officers and foster a collaborative and high-performance work environment.
• Scaling & Management: Formulation of strategies to scale KYC operations effectively. This involves proactively anticipating challenges, ensuring resources are optimally allocated, and maintaining the quality of service as operations expand.
• Regulatory Adherence: Review and enhancement of KYC policies, ensuring they are both in line with and exceed current regulatory expectations, protecting our operations from unforeseen compliance challenges.
• Effective Reporting & Audit Preparation: Ensure thorough preparation for both internal and external KYC audits to meet regulatory requirements, maintain compliance, and ensure clear documentation.
• Quality Control Measures: Enhance quality control measures to ensure accuracy and consistency throughout KYC processes.
• Collaboration: Collaborate with other departments to resolve KYC-related issues, assist customer-facing teams, and work closely with the Customer Success Director to foster team building and promote growth within the department.

Required qualifications, capabilities, and skills

• 5 + years of work experience in the field of KYC, AML, or Compliance.
• Interested in blockchain, fin-tech industry, AML, and other regulatory intricacies.
• Strong understanding of AML and CDD regulations.
• Proficient in data analysis and risk assessment.
• Familiarity with KYC software and financial crime tools.
• Ability to navigate complex compliance scenarios.

Good to have

• Proficiency in all aspects of English communication.