Want to help develop a world-class fin-tech startup right here in Taiwan?

Want to work with some of the world's best PMs, designers, and developers?

Join this fast-growing startup founded by software veterans and funded by top VCs, public companies, banks, and the Taiwanese government (NDF)!

We’re actively seeking an experienced KYC/AML specialist to join our Customer Success department in the role of KYC Manager. In this capacity, you will shoulder the responsibility of managing KYC operations, ensuring robust compliance and advancing risk management strategies. Your leadership will be instrumental in expanding the KYC team, fostering collaboration with various departments throughout the organization, all to further our commitment to exceptional customer success.

Job responsibilities

• Team Leadership and Project Management: Direct a team of KYC officers, promoting a culture of collaboration, excellence, and continuous growth. Oversee employee development and manage key KYC projects, ensuring alignment with company objectives and efficient execution.
• Scaling & Operational Strategy: Develop and implement strategies to efficiently scale KYC operations, anticipating future challenges, optimizing resource allocation, and maintaining high-quality service standards during global expansion.
• Regulatory Excellence: Continuously review and enhance KYC policies and practices to exceed regulatory standards, safeguarding the company from compliance risks and challenges.
• Audit and Reporting Mastery: Oversee comprehensive preparation for internal and external audits, ensuring regulatory requirements are met with impeccable documentation and reporting practices.
• Innovative Quality Assurance: Elevate quality assurance measures through innovative approaches, ensuring unparalleled accuracy and consistency in KYC processes.
• Cross-Departmental Collaboration: Work closely with other departments to streamline KYC-related workflows, support customer-facing teams, and align KYC operations with broader company objectives, under the guidance of the Customer Success Director.

Required qualifications, capabilities, and skills

• A minimum of 5 years’ experience in KYC, AML, or related Compliance roles within the fintech or blockchain sectors.
• A profound interest in and understanding of the blockchain, fintech industry, AML frameworks, and regulatory landscapes.
• Comprehensive knowledge of AML, due diligence, and related regulations, with a proven track record of navigating complex compliance environments.
• Exceptional analytical skills, with a proficiency in data analysis and risk assessment to inform strategic decisions.
• Experience with KYC software, financial crime detection tools, and the ability to leverage technology to enhance KYC operations.
• Strong leadership qualities, with the ability to inspire, mentor, and drive a team towards achieving strategic objectives.
• Excellent communication and collaboration skills, capable of fostering positive relationships across departments and with external stakeholders.