Technology Operations Engineer

Job updated 3 months ago

Job Description

Description:

We are looking for a technology operations engineer to join our Technology Command Centre team and help us maintain and improve our Technology operations.

Responsibilities:

As a technology operations engineer, you will be responsible for maintaining the integrity, and monitoring various cloud hardware and software systems, such as servers, networks, databases, cloud platforms, and security tools. You will also collaborate with other IT professionals and stakeholders to ensure optimal performance, availability, and security of our systems in order to provide reliable service to our customers.

The job duties include:

  1. Developing automation to help streamline technology operations processes, such as creating scripts or programs designed to run health checks on computer systems automatically.
  2. Monitoring the performance metrics of cloud computing systems in real time to ensure service availability and efficient performance.
  3. Monitoring the health of applications by analysing system logs for errors and performance problems.
  4. Responding to incidents and issues as they arise, and resolving them as quickly as possible.
  5. Creating detailed run books of all technical aspects of a cloud computing system such as configuration settings and troubleshooting procedures.
  6. Performing capacity planning to determine whether resources have enough space to handle expected growth in demand.

Requirements

Requirements:

  1. To be successful in this role, you should have a bachelor's degree in computer science, engineering, or a related field, and 3+ of experience in a relevant technical position.
  2. You should also have strong technical troubleshooting skills in areas such as Linux, Windows, Networking, AWS, SQL, Python, PowerShell, and DevOps tools.
  3. You should be able to work independently and as part of a team, and have excellent communication and problem-solving skills.
  4. This role supports a 24/7/365 operation model and work schedule will be required to include nights, weekends and holidays.

Preferred qualifications:

  1. Proficiency in written and verbal Chinese are highly desirable.
  2. Previous experience in a operations support role with proven customer satisfaction.
  3. Programming/scripting in Python/Java/Shell/Perl/Ruby/PHP/etc.
  4. Experience supporting full application stacks from the OS up through custom applications.
  5. DevOps and automation/configuration tools Puppet/Chef/Ansible/etc.
2
3 years of experience required
500,000 ~ 1,100,000 TWD / year
Partial Remote Work
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About us

Welcome to Nogle, the Venture Studio that ignites sustainable ventures and empowers visionary entrepreneurs to bring their ideas to life.

Since 2014, we've been collaborating with early-stage startups, providing essential support to develop groundbreaking and disruptive products. Our unique approach involves working on multiple projects simultaneously, ensuring we nurture the most promising ones for success.

As a powerhouse in software product design and company building, we offer a comprehensive array of resources, including technology know-how, development skills, management expertise, and crucial funding. Our dedicated team of seasoned professionals and advisors will be there every step of the way, guiding startups on their path to greatness.

At Nogle, we're trailblazing the fintech and web3 realms, engineering solutions that empower individuals and businesses in today's dynamic economy. Our cutting-edge technology creates an efficient, secure, and accessible digital financial ecosystem, offering an impressive range of solutions from payment gateways to investment products and more.

Join us at Nogle, where innovation and forward-thinking are our driving forces, propelling us to challenge conventions and lead the industry. Our vibrant culture fosters creativity and work-life balance, granting you access to top-notch technology and boundless opportunities. Make your mark in this exhilarating, young company, and be part of a team that's shaping the future!

Visit our career page HERE to embark on this exciting journey with Nogle!


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HRBP
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Senior Recruiter
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Recruiter
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HR Operations Specialist