IT Support

Job updated 8 months ago

Job Description

  • Ensure that all work devices (computers/laptops) that the user can use function properly and run as they should.
  • Check and update all operating systems and applications used by the user.
  • Ensure the proper functioning of physical security devices (CCTV, Fingerlock, etc.).
  • Handle issues related to work devices (laptops/PCs) and work support devices (printers, scanners, projectors, etc.).
  • Back up physical security devices, laptops, and PCs.
  • Perform routine checks on working devices (laptops and PCs), work support devices, and physical security devices.

Requirements

  • A bachelor's degree in computer science, information technology, or similar.
  • 2-4 years of experience as an IT support specialist.
  • Exceptional ability to provide technical support and resolve queries.
  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Advanced knowledge of database maintenance and system security.
  • Ability to keep up with technical innovation and trends in IT support.
  • Exceptional interpersonal and communication skills.
1
2 years of experience required
Personal Invitation Link
This is your personal referral link for job invitation. You'll receive an email notification when someone applied for the position via your job link.
Share this job
People who applied for this job also applied for
Logo of the organization.
Contract
Entry level
1
4.7M ~ 5.2M IDR / month
Logo of the organization.
Full-time
Entry level
1
3M ~ 5M IDR / month
Logo of the organization.
Full-time
Entry level
3
1.8M ~ 4.3M IDR / month
Logo of Privy.

About us

Privy, formerly PrivyID, is revolutionizing the way people are identified in cyberspace and the way the online transaction is carried out. We believe that Trusted Identity and Digital Signature are the foundations of a healthy online transaction ecosystem. Led by Marshall Pribadi as the CEO who is listed in Forbes 30 Under 30 Asia and an Endeavor Entrepreneur, Privy is growing so fast by having 37 million users and 1.800 enterprise customers in six years.

Privy is listed as a Certification Authority (CA) under Indonesia's Ministry of Communication and Information Technology to issue electronic certificates with the highest level of verification (level 4). Privy has a Cooperation Agreement with the Directorate General of Population & Civil Registration to support identity verification services in issuing and using electronic certificates and is listed in OJK as Digital Financial Services Innovation, e-KYC cluster.

Privy obtained ISO 27001:2013 certification in Information Security Management Systems and has gained numerous accolades such as Forbes Asia 100 to watch 2021, part of Google for Startup Accelerator: Indonesia 2021 cohort, The Most Promising Fintech 2017 by Danamon Bank, and the winner of fintech category at 2017 Echelon Asia Summit Singapore.

Privy has raised US$ 48 million from Series C financing round led by a leading global investment firm KKR & Co. Inc. and our other notable investors are Singtel Innov8, MDI Ventures, GGV Capital, Telkomsel Mitra Indonesia (TMI), Bank Mandiri, Gunung Sewu Group, Mahanusa Capital. We have a very energetic and healthy working cultures with surprising and fun working place. We have our private badminton court, basketball court, mini theatre, coffee bar with trained baristas, and super cool 84-inch Surface Hub. We provide an exceptional supports and rewards to your innovation in which sky is not even the limit.



Jobs

Full-time
Mid-Senior level
1
Save

Internship
Internship
1
Save