Job Description

We’re looking for a strong writer who can utilize SHOPLINE’s content style guide to draft merchant friendly instruction manuals, education handbook and FAQ materials of SHOPLINE products & features so our merchants can get the essential guidance in the most easy-to-understand and easy-to-follow manner.

產品文案編輯
【你需要做的工作內容】
1.產品文案撰寫、翻譯、優化並定期維護內容
2.將產品相關知識、教學製作成淺顯易懂的資料
3.與各部門團隊協調產品內容優化事項
4.與不同地區團隊合作更新並維護 FAQ,確保能滿足各地用戶需求

What you’ll be doing:
1. Able to draft proper documents and guidance in response to a wide variety of issues and questions from our merchants
2. Delivering and transforming complex technical messaging into a merchant friendly resolution and action plan
3. Working with multiple teams including: engineering, product management, legal, customer support and, of course, our merchants to ensure the best practice and guidance can be initiated for reference.
4. Working collaboratively with internal stakeholders of different region to develop instruction manuals and guidance for our merchants with well-written FAQ documents tailored for each region’s specific scenarios and needs



Requirements

【你需要具備的條件】
1.具備兩年以上文字編輯經驗
2.擅長線上內容策展以及撰寫
3.對文字有高度敏銳度及良好邏輯思考能力
4.熟悉產品、技術相關文案
5.具備產品行銷經驗尤佳
6.具備 B2B/B2B2C 或者 Saas產品經驗尤佳What we are looking for:

What we are looking for:
1. Bachelor's degree or equivalent experience in marketing or communications
2. 2+ years of professional copywriting and editing experience
3. Strong working knowledge of online content strategy and creation
4. Exceptional writing, proofreading, and editing skills
5. Exceptional skill with the nuances of technical writing
6. Previous experience in Product Marketing will be a plus
7. Solid understanding of B2B and B2B2C SaaS products concepts strongly preferred

Location

台北

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SHOPLINE 商線科技

台北市松山區民生東路三段156號8樓

About us

亞洲自助電商開店平台SHOPLINE台北分公司,擴大招募中!SHOPLINE主要產品為電商自助平台,整合網站設計、商品管理和金物流系統,為電商賣家提供簡單上手的架站工具。自2013年創辦以來,已經有超過80,000名來自香港、台灣、東南亞等地的商家使用SHOPLINE的服務...

Team

Allen Wang
Howard Chen
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