Business Intelligence Analyst 商業分析師

Job Description

The role includes 80% of analytical activities and 20% of stakeholder/project management.

Swag.Live
is looking for a Business Intelligence Analyst/Specialist in our Business Intelligence team. You will contribute to cross-functional projects to help the business achieve its potential in terms of revenue, customer success, and operational excellence through your analytics and heavily data-driven approach. In addition, you will collaborate with the Engineering team to help turn user problems into requirements, prioritize requests, maintain backlogs and roadmaps, drive adoption through enablement, and ensure that we are building best solutions for the business units. The ideal candidate for this role should have strong analytical skills, excellent time-management, priority setting, organizational habits, the ability to clearly communicate and present information to seek consensus, and excellent team interaction.

Duties and Responsibilities


Analytical Activities

  • Deep dive the data to uncover actionable insights for known and unknown problems (including data visualization) using a software of your choice (R, Python etc.) for country-level, regional, and global reporting.
  • Use statistical techniques to interpret the results from the data the you acquired so that you can use the information to create regular/ad-hoc reports
  • Use data to control/audit if our performance is behaving as expected, and automate the identification of improvement opportunities among dozens of dimensions.
  • Work with engineering team to develop frameworks, tools and processes to ensure that analytical insights can be incorporated into key decision making.
  • Take on training roles and educate others about how to use data - train the field team on how to leverage the reports, how to understand the reports, how to somewhat slightly customize the reports.

Innovation & Stakeholder/Project management

  • Use and share your insights with business teams, to influence/build a roadmap of projects to accelerate speed of deliveries.
  • Identify operational weaknesses and help improve or innovate new processes to keep support teams as efficient as possible.
  • Develop advanced process/models to automate decision making to support the company in new markets and products.

Requirements

Basic Qualifications

  • 2+ years of experience in analytics, business intelligence or relevant work experience.
  • Strong oral and written communication skills are crucial, in particular the ability to synthetize clearly complex issues.
  • Sophisticated skills in Excel/Sheets (conditional formulas and formatting, charting, etc.).
  • Experience manipulating large data sets through statistical software or other methods.
  • Experience in using SQL, and data visualization tools.
  • Experience processing and analyzing data sets, interpreting them for making business decisions.
  • Strong organization & project management skills. Able to structure a project from idea to design/prototype to implementation.

Preferred Qualifications

  • Bachelor/Masters degree in Computer Science, Applied Mathematics, Economics, or experience in a quantitative field where you gained experience in Business Intelligence, Investment Banking, Controlling, Marketing Intelligence, or other relevant aspects.
  • Business level communication skills, both verbal and written in English.
  • Interest/Previous experience with the live streaming market.
  • Experience working within a high-growth, global technology company.
  • Knowledge of a programming language such as R, Python.
  • Self-starter who can operate independently—strong bias for action operating in highly ambiguous environments without direct instruction from manager.
  • Demonstrated business acumen and the ability to apply technology solutions to solve business problems.
  • Sound business judgment, proven ability to influence other leaders, and track record of taking ownership.
  • Advanced degrees, certifications, or coursework in areas of business Intelligence, analytics, and project management.

About the Team

The SWAG Business Intelligence team is an impactful team that plays a crucial role across the global business. One of the responsibilities of the team is deep dive the data to detect optimization opportunities and work on process improvement using the six-sigma or kaizen method. The work that is done is mostly investigative and is encouraged to bring informative results that can be implemented to optimize daily operations and also sometimes adaptable to apply regionally or globally. Review data and models while performing weekly and ad hoc data analysis is one of the key responsibilities to keep the nerve center of our company engine running at full speed.

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SWAG

臺北市大安區

About us

We are devoted to developing a special streaming platform.

We believe our employees are the company’s most valuable asset. We are dynamic and always encourage each other. Our office is an excellent workplace.
We keep learning and continually improving. In this rapidly changing world, we enjoy it and aim to make our users all over the world.

If you are agile, enthuse about technology and are looking for a rewarding career, just send your resume and apply our job vacancy.

Blog

https://swag.live/blog/

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