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矽羽智慧電商 Sysfeather Co.
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矽羽智慧電商 Sysfeather Co.
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矽羽智慧電商 Sysfeather Co.
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Category: Customer Success Manager
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CS Advisor (1)
Customer Service Manager (1)
Product Manager (1)
Front-end Engineer (2)
Python Developer (3)
Agile Coach (1)
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Account Manager (3)
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The employer was active 1 day ago
客戶成功高級經理 (Senior Customer Success Manager)
我們正在尋找一位熱情、有經驗且具備電子商務領域知識的電商平台商戶支援經理。您將負責監督客戶支援服務團隊的服務品質,解決客戶問題並確保客戶滿意度。您應該熟悉CRM或服務台軟體的使用,並具有在電子商務環境中導入這些工具的經驗。此外,您還應該具備知識庫的製作與維護經驗,以提供給客戶易於理解且實用的資訊。如果您對AI有學習熱誠或使用經驗,熱衷於改善流程與提高服務團隊績效,與將會是加分項目。 關於我們...
Customer Success
SaaS
E-Commerce Platforms
客戶成功高級經理 (Senior Customer Success Manager)
我們正在尋找一位熱情、有經驗且具備電子商務領域知識的電商平台商戶支援經理。您將負責監督客戶支援服務團隊的服務品質,解決客戶問題並確保客戶滿意度。您應該熟悉CRM或服務台軟體的使用,並具有在電子商務環境中導入這些工具的經驗。此外,您還應該具備知識庫的製作與維護經驗,以提供給客戶易於理解且實用的資訊。如果您對AI有學習熱誠或使用經驗,熱衷於改善流程與提高服務團隊績效,與將會是加分項目。 關於我們...
1
・
Full-time
・
Mid-Senior level
106台灣台北市大安區
600K ~ 1M TWD / year
5 years of experience required
Managing 1-5 staff
Customer Success
SaaS
E-Commerce Platforms
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Apply Now
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1
SaaS / Cloud Services
11 ~ 50
$30 Million
台北市大安區復興南路一段249號10F
https://www.sysfeather.com