Senior Sales Analyst - APAC, Thermo Fisher Scientific. 03/2021 – Present

Data Analyst - APAC,  Thermo Fisher Scientific. 08/2019 – 03/2021

• Supported $700M market of Specialty Diagnostics Group APJ region. Standardized a channel sales funnel for10+ countries, predicting high success-rate opportunities and preventing quotation missing. Efforts increased 20% quotation rate and 5% opportunity coverage rate 
  
• Led a commercial forecasting project in India, aiming at proper sales targets, covering the gap of  $1M for 2019 sales targets 
• Implemented a channel partner portal for distributors in 10+ countries to fortify partnership. Designed KPIs,  dashboards, and data pipelines on SFDC and Power BI to provide insights and improve distributor's performance, increasing sales operations efficiency by 10% 
• Developed bottoms-up bridge models, automatically connecting finance DB for Annual-Operating-Program purpose in 5 countries, providing  revenue forecast on product lines and potential initiatives    
• Published 'Data Analysis Playbook' including the data policy, analytics method, technical skills, indicators design and data management 

Senior Business Analysis Supervisor,  Amway. 03/2017 – 08/2018

• Analyzed distributors data and built an actuarial model to calculate cost and benefit, launching a new local-pin of an award in the Taiwan market, raising the pin-move-up rate by 3% YoY and increasing per customer transaction of new member by 1.5 times 
• Analyzed distributors profiles and purchase-behavior, identifying Amway buyer-journey and building a customer-churn model by Python and SPSS. Our team efforts reduced the customer-lapsed rate by 10% YoY
• Conducted projects with marketers and data engineers to clarify merchandise features and to dig merchandise association rules and deliver marketing promotions accordingly, raising product sales by 1.5 times contemporary comparison
• Delivered A/B tests by experiments on promotion schemes for new members, increasing the activation rate of new members by 12% 

Project Manager, Toyota Motor Corporation. 09/2013 – 03/2017

• Built ML predictive models to optimize capacity and improved car-repairing process, raising car-repairing efficiency by 10% YoY
  
• Led a 4-member team to enhance product-sales efficiency by 1.85 times YOY through analyzing 1,200,000 records of data, building forecast models by Azure ML and Python, identifying customer groups, and targeting right customers
• Teamed up with 2 engineers and carried out A/B tests on web and APP, using statistical methods to proof process-design enhancements. Our efforts grew up purchasing performance by 6% contemporary comparison
• Teamed up with 3 members, aligned 3 affiliate companies and 4 hardware suppliers to build an Internet of Vehicle service. The service covered 8% of Toyota market, generated NT$ 6 million service revenues and reduced NT$ 2 million costs of customer service within one year

Business Analyst,  Ernst & Young Advisory. 08/2012 – 08/2013

• Client: hTC. Collected client needs and optimized hTC business process. Efforts won a NTD 2M maintenance contract with clients 
• Client: YULON motor. Addressed customer needs and designed a middleware of IT architecture for clients