Job Description Maintenance service and asset management Visit each office to check the health status of all the devices on regular basis Verify and make necessary report regarding asset management Perform basic trouble shooting Coordinate repairing/ replacement of device with the vendors Follow up and resolve related tickets in service now Implantation of new devices Get trained with the latest audio video solution Assist project manager in coordination of the implementation of these devices (
• 提供現場辦公室電腦設備及相關資運設備技術支援服務 Provide onsite and desk side support services to end users. • 資訊設備相關軟硬體故障排除 Troubleshoot PC related problems at the direction of client level 2 or SPOC • 完成 SLA (服務水平基準) 的需求 Complete incidents and requests within SLA