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Customer Satisfaction Score and NPS 推廣、傳達Approperty的價值和好處 參加、舉辦、主持客戶會議，一對一訪談，線上會議等。 Assist customers to extract most value from using Approperty Assist customers in adopting the software Help customers use and solve problems in using the software Look for pain points or needs from customers’ feedback to optimise the software to meet customer needs Discuss wi

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Sr. Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback

Develop and maintain a strategic product roadmap aligned with company goals. Analyze product metrics and customer feedback to drive continuous improvement. Translate features into clear specifications, facilitating efficient development. Collaborate cross-functionally (engineering, marketing and growth teams) to define product requirements and prioritize features. Craft and execute go-to-market strategies for new product launches.

新創 AIot 公司 Act as the bridge between stakeholders, customers, and the development team to define and communicate product vision, goals, and requirements. Create and manage the product backlog, prioritizing features, user stories, and technical tasks based on business value, customer feedback, and strategic goals. Collaborate with cross-functional teams including development, design, and QA to ensure that the product backlog is refined and well-defined. Break down high-level epics into detailed u

We are looking for java developer who possesses the experience and skill sets to maintain our current customer portals functions and add functions based on customer and internal team feedback. Our ideal candidate must be an active team player. ➤ Tasks • Actively learning and understanding our product domain knowledge. • Actively maintaining internal technical documentations. • Maintain/Debug our service critical server applications. • Maintain current backend API's. • Professional management and

About the Role As a Full Stack Engineer, you will be instrumental in the development and maintenance of both our internal and customer-facing products. Your responsibilities will encompass developing in maintaining web applications, databases, and cloud infrastructure. You will engage in continuous product evolution through rapid iterations based on continuous integration/continuous deployment (CI/CD) practices and user feedback. Your role will involve a mix of strategic production planning, arc

Develop core brand/line/product training strategies to meet company goals and to execute training sessions and support category growth. [Key Responsibilities and Performance Objectives] ⚫Develop core brand/line/product training strategies and new training modules. Coordinate with product marketing team for new product and promotional programs. Lead and execute training sessions and evaluate ABO feedback for effectiveness. ⚫Upgrade the training programs to suit the market, ABO and customer needs.

- Menerima, menganalisis dan merespon kebutuhan dan keinginan mitra - Menyarankan solusi terhadap kebutuhan dan keinginan mitra - Memastikan product dan layanan berjalan sesuai kebutuhan mitra dan memenuhi kebutuhan service excellent - Menjadi penghubung komunikasi antara internal dan eksternal - Menganalisis dan mencari mitra yang potential - Menyelesaikan komplain customer dengan efektif dan respek - Gather, report, and communicate customers' feedback on service, technology, and product delive

Travel to robot deployment site, setup and handle the robots Installation, deployment and handling of humanoid robot at customer’s site Responsibility for network/WiFi, and other on-site services to be in place, and interacting with service vendors at venue Instruction/training of customer regarding human-robot interaction Monitor functions and performance of robot, and troubleshoot in real-time; provide immediate feedback to the operator as well as to tech support Acting as mediator in interact

We are looking for an experienced Sr. Back-end Engineer (Python) and a self-starter to join us. The person in this role will be the tech genius behind LucidVideo and will help improve performance, stability, scalability, and reliability. You will play a critical role in making LucidVideo and our AI platform outperform others as the world-class services should be and growing with our worldwide customers' feedback. You will collaborate closely with the CEO, CTO