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Google welcomes people with disabilities. Minimum qualifications: Bachelor degree in Communications/Electrical Engineering, related field, or equivalent practical experience. Experience programming in C or C++. Preferred qualifications: Experience in modem performance analysis and improvement (e.g., call performance, data performance, connectivity performance, thermal/power performance). Experience with LTE, 5G NR protocols (e.g., RRC, PDCP, RLC) development. Experience in cellular protocol stac

1. Build infrastructure of customer service in different phases. 2. At customer service phase issue management SW including but not limited to A. Problem description B. Escalation design C. Accurate record the problem related data D. Assign corresponding owners to take action E. Action result monitoring F. Solution description G. Problem- root cause analysis for AI usage H. Reporting I. Product improvement suggestion and proposal 3.Daily

Develop and manage Editorial Plans and Content Plan for social media clients, adhering to the agreed strategies Participate in brainstorming and pitching sessions with the Brand Strategist to generate ideas and creative directions Stay up-to-date with social media best practices, emerging trends, and platform updates to ensure content is fresh, engaging, and relevant Suggest recommendations to adjust the social media marketing strategy for optimal results based on market and trend analysis