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1. 技術支援: 針對客戶各類技術問題提供諮詢服務及提供最佳解決方法 2. 產品應用: 針對產品應用方面相關軟硬體問題進行測試並提供客戶諮詢服務 3. 教育訓練: 針對新機種或新功能

年07月至2024年08月 • 實習地點：台北松山業務辦公室 ▋ 應用工程師實習職務說明 作為“Technical Expert”，與Technical Sales Engineer併肩合作，了解客戶的技術需求、解決客戶的技術痛點，將TI產品特性與客戶系統需求聯結起來

Apply here: https://tpisoftware.teamdoor.io/s/DtYeb9d7 TPIsoftware is a software provider with focus in APIM, AI chatbots, FinTech, InsurTech and more, delivering services and solutions domestically and overseas. As a hyper-growing organization, we are currently looking for an excellent FAE/Pre-sales Engineer. The right person works in close partnership with the BD teams and BU Directors to achieve successful presentation of the company’s solutions to the

工作內容說明: ‧參與金融合規洗錢防制軟體專案建置、測試及維護 ‧提供客戶即時性技術支援，為客戶的技術問題尋找具有創造力及節省時間的解決方案 ‧擔任系統維運教育訓練講師、支援各式活

製化作業 Internal communication with R&D for customization projects 協助參加國際展會, 佈展及與客戶討論產品技術項目 Support international exhibition events 協助部門撰寫技術文件 Drafting technical documents and operation guides 問題追蹤處理(Bug tracking) 日常FAE作業報告 Routine work progress report 主管交辦事項Assignment

工作內容： 需求與Developer溝通協調 負責處理Customer Service技術問題支援 透過簡單的 SQL or API 查出原因 簡易trouble shooting 具團隊合作精神兼具獨立作業及抗壓能力 如工作上表現良好且個人有意願，將有機會轉職至公

1.協助開發充電器/無線充電類產品。 2.協助開發流程相關文件建立/歸檔/轉移。 3.協助開發排程進度掌握追蹤跟催。 4.協助上級/主管交辦事項。

【Position Overview】 The ideal candidate will possess a blend of technical expertise and customer-facing experience, offering trouble-shooting, issue tracking and technical support to our clients. 【Key Responsibilities】 Technical Support for Customers : Respond to technical inquiries related to the product. Track and resolve customer issues. Suggest suitable product configurations. Manage outsourced products. Key Project Support. Create and maintain channel/customer support material. 【Required Qu

1. 負責挑選工業電腦系統所需的週邊設備，例如CPU、Memory、Storage和第三方卡片，並進行規劃、導入、維護、管理和定價。 2. 確保週邊設備的功能完善，並進行軟體使用和硬體安裝的驗證。 3. 維護【線上選配

* Salary will be commensurate with experience * The role is that of a hands-on technical 5G FAE with prior experience in WiFi, 4G/5G Network function end-end field application support. You will be responsible for supporting of PoC and pre-commercial deployment for Atayalan software and troubleshooting of the solution. Product support will cover WiFi connection, 5G network functions, packet core & Cloud front end system integration.