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【職務情況說明】 Return Helper為跨境電商逆物流服務商， 自行開發倉儲逆物流/退貨平台系統提供台灣及全球賣家使用，讓退貨方式及倉儲管理更便利。 因應內部系統新功能開發、更新、維護等與日俱增

1. 資訊網路架構規劃及建置 Planning and constructing the information network 2. 網路設備效能監控及調校 Monitoring and adjusting the network equipment performance 3. 網路設備異常事件處理 Handling network equipment events 4. 配合業務運作之資訊服務作業 Information service works for business operation Information service works for

1、 Service desk support to resolve business user technical problems 2、 Maintain procedures and reports that provide technical support to the company 3、 Assist IT asset and contract management 4、 Change release support 5、 Daily Batch jobs and automation robots monitoring 6、 Digital service/systems monitoring and first line troubleshooting 7、 Deliver IT Operation and Support on technical fields based on the tasks, service requests, incidents, and changes by following approved guidelines 8、 Other m

1. 系統架構規劃及建置 Planning and constructing the system 2. 系統效能監控及調校 Monitoring and adjusting the system performance 3. 系統異常事件處理 Handling system events 4. 配合業務運作之資訊服務作業 Information service works for business operation