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We seek a startup operator who will be crucial in guiding our back-end operations and transforming our cross-functional team into a highly efficient and impactful force. In this role, you will support the growth of our team across different regions while also establishing processes and tools that foster a distinctive culture of innovation, collaboration, and high performance at Matters Lab. This is not a typical Operations position, as we operate as a distributed team across various

The successful candidate will have the scope of responsibility as below: Working Location : 1. Hong Kong Data Centers (Kowloon, Tseung Kwan O, ShaTin) 2. Sunway Visio Tower, Cheras 3. Malaysia Data Centers (AIMS Cyberjaya) Allowance(s) : Relocation Allowance Provided Job Description: • Maintain, diagnose and troubleshoot software and hardware problems. • Perform daily operations of network and technical support. • Collaborate with internal teams to escalate and resolve complex technical problems