Job Description: The CS Support Engineer will provide high quality technical support of Windows Server and Microsoft System Center to the Professional customers, and Premier customers, when necessary. The Support Engineer needs to manage both customer relationships and the technical resolution of customer’s requests, deliver high quality Customer and Partner Experience (CPE) through timely response, resolution, interpersonal collaboration and execution. MAIN RESPONSIBILITIES • Technical support includes scoping, trouble-shooting, solution providing and closure. • On-duty responsibility by answering phone calls...
Updated 5 months ago40K ~ 60K TWD / month