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We are seeking a Technical Product Support Manager to join our team. This role is crucial in supporting the technical aspects of our product offerings, ensuring that they meet our high standards of functionality and user satisfaction. The ideal candidate will have a solid technical background, excellent problem-solving skills, and a strong customer service orientation.

動見科技從影像 AI 演算法開發到使用者網站平台，打造一個為商業車隊賦能的車隊管理服務，並逐步擴大服務面向。這套已經獲得國內外大型企業採用的解決方案正在尋求一位有經驗的FAE客

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback to op

【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Sr. Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback

Responsibility •開發佣金計算自動化系統 •協助系統測試 •維護系統運行 •每週至少排班2-3天 - Must have •熟悉google sheet 、VBA •邏輯性強、對數字敏銳 •對於新創公司、SaaS 產業有興趣 •善於溝通表達、團隊合作 - Nice to have •喜歡創新、創造

- 資訊系統 技術長 (外商金融 長期 駐點台北 職缺) - 工作地點 : 台北市 松仁路 國泰金控大樓

1. 五年以上軟體產業專案經理經驗 2. 乙方服務經驗，進行專案規劃、執行、監控、驗收等管理及技術架構評估與規劃 3. 擔任專案主要對外聯絡窗口，輔助業務進行需求訪談，協助客戶溝通協

▋ 技術行銷工程師職務說明 • 透過TI海內外跨部門的合作，進而了解產品從設計，開發，量產，行銷，訂價，供貨的整個生命週期，並發展年度商業成長計畫 • 透過競品分析，進而了解TI市場戰略優勢, 與客

1. 管理Technical support團隊。 2. 進行所有已上線之系統維運，包含問題解決、一次性需求(BAU)、資料彙整處理、跨部門協調及廠商溝通。 3. 分析prod. Issues，並提出綜整解決方案；分析issue根本原因，協助相關團隊解

1. Build proper working model with development team to support each other with good SOP/technical documentations and to solve the applications issues timely with good quality. 2. Early involvement in each project to pick up the technical know-how and able to handle most issues when applications go-live. 3. Own the technical knowledge to manage vendors with proper SLA (Be able to manage and review vendor contracts, as well as to monitor