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JOB PURPOSE *To lead the technical relationship with important customers, including jointly planning activities, tracking open issues, coordinating resources, and documenting the status. *To take the lead in resolving technical issues for customers, facilitate the communications among multiple parties and identify necessary support resources (including escalation handling) from customers, vendors, and internal parties. *To handle customer post-sales activities like service provisioning, service

Job Description: - Pre-sales and client meeting support - Assist sales team in making appropriate contacts at existing clients - Identify additional opportunities at existing clients and work with sales team to close - Assist in the development of account strategy - Presentation and demonstration support - Consultative Selling - Work with the core sales organization to meet bookings and revenue - Support the development of proposals, SOWs and other contract documentation - Perform installations,

Job Description: - Manage all technical needs that relate to TrendMicro/TX One products for PSP (Premium Support Program) account. - Manage virus & TrendMicro/TX One product cases/requests for PSP (Premium Support Program) account. - Act as a security consultant for large enterprises and help customer to implement TrendMicro’s solutions. - Manage relationships with major stakeholders which include customers, sales, partners, and Trend Micro technical teams. - Perform Security/Product event analy

Job Description: Responsible all of the communication between end user customer, distributor, and company regarding product Provide installation, inspection, debugging, verification, maintenance, and training Assist in identifying new warranty contract opportunities Provide consumables and spare parts ordering services to customers, and be responsible for collecting account receivable Protect company assets, maintain testing equipment, consumables and spare parts inventory