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Your main responsibilities: -Provide technical support / recipe setup at customer sites. -Troubleshoots recipe / equipment problems. Co-work with HW and support teams for troubleshooting and result test after escalation. -Complete on-site diagnostics and service calls. Handles complete product functionality in the various product families/platforms. -Responds to emergency service calls as required. -Instructs customer operating technicians on system operation and maintenance. -Help the sales dep

Introduction Account Manager for EUV business operations within TSMC GBM team Job Mission EUV business operation to support the ever growing EUV business Job Description Account manager for business operations to support the ever growing EUV business. Core jobs including 1) demand consolidation and coordinating internal parties, 2) Business operations including upgrade planning, final payment collection, business escalations, etc, 3) working with BDM to develop commercial strategies for new EUV

Introduction Account Manager for Apps and Yieldstar business operations within TSMC GBM team Job Mission Apps business operation to support the ever growing Apps business. Job Description · Account manager for business operations to support the ever growing Apps business. Core jobs including 1) demand consolidation and coordinating internal parties, 2) Business operations including upgrade planning, final payment collection, business escalations, etc, 3) working with BDM to develop commercial st

Key Responsibilities - Create under limited supervision quotations/opportunities in ERP system and provide to customer. Dealing with limited volume - Create under limited supervision and maintain accurate Sales Orders in ERP - Escalate and follow up on customer requirements not being met - Handle customer inquires via phone, e-mail, and fax - Generate reports & track orders, opportunities, booking and shipment - Develop understanding of customer requirements and relationship with customers - Dev