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· Serve as a focal point of contact for customer on aircraft status monitoring · Oversight of Aircraft Maintenance Schedule tasks and Aircraft Defect expiry · Attends and chairs daily Production Input Meeting (PIM) with customers · Plan accepted tasks and generate a 24-hour finalized work plan · Review and acceptance of ad hoc work input and recalibrate daily work plan · Ensure timely execution of all critical tasks for flight · Engage customers for alternate maintenance ground time for last min

RESPONSIBILITIES 1. Monitor daily operation, manpower planning, controlling of maintenance plans in provision of aircraft cabin maintenance 2. Review the team’s plans and ensure no overruns in regular cabin maintenance programs 3. Coordinate with other departments/sections to ensure efficient operation of his/her sections 4. Lead the investigation of customer complaints, Quality audits, and any other reports, taking the necessary corrective actions 5. Prepare reports and represent the department