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Lowongan Customer Service Marketplace

PT Hefram Asasta Indonesia

Tugas dan Tanggung Jawab: Menangani permintaan pelanggan melalui telepon, email, obrolan langsung, atau media sosial dengan cepat, sopan, dan efisien. Menyediakan informasi yang akurat tentang produk, kebijakan, prosedur, dan layanan yang ditawarkan oleh marketplace kami. Menangani keluhan dan masalah pelanggan dengan empati, mencari solusi yang memadai, dan mengambil tindakan yang diperlukan untuk menyelesaikan masalah. Merekam dan melacak riwayat interaksi dengan pelanggan menggunakan sistem t

Word

Google Drive

excel

・

Full-time

・

Internship

West Java, Indonesia

2.5M ~ 4.6M IDR / month

1 years of experience required

No management responsibility

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