17 Media is a world leader in live streaming and real-time content sharing mobile application for celebrities, entertainers, and influencers that allows users to create and share live streaming video and photos, and earn royalties for personal content shared.

We are a global company with users around the world. We offer a dynamic working environment and an opportunity to work in a fast-paced company working with leading edge technologies. As our distribution in Asia expands, we are seeking quality professionals to help with our rapid expansion.

We are currently hiring for JP Customer Service Specialist(SkyEye) professionals that will take part in:

1. Monitor Japanese live streamers and ensure they meet the auditing requirements of the 17 User Agreement

2. Review the contents of the live broadcast of Japan's posting

3. Promote Japan's high-quality live broadcast to increase exposure in popular locations

4. Monitor and review whether the groups in the app violate social laws and for existence of improper transactions.

5. Monitor whether users in the live broadcast program in Japan have any comments problems.

6. Weekly meetings with colleagues in Japan to progress and optimize business content

7. Weekly review of temporarily-banned users for follow-up review and review

8. Report sudden occurrence of the Japanese live stream (such as self-injury or content related to violence)

9. Assist internal units in handling related normative issues and judgments

10. Assist the relevant units to record the program videos and activity clips for publicity and use.

11. Assist users in the use of the app

12. Receive problems on the user's system, report back to relevant departments and assist in follow-up

亞洲即時互動體龍頭17 Media秉持讓內容創作者發光發熱的使命，提供創作者影音平台進行直播互動、節目錄製與表演的舞台，更落實健全的系統化模式，從挖掘、培訓到宣傳，致力打破傳統經紀公司的模式，並攜手橫跨娛樂、網紅經紀等產業的合作夥伴，壯大海內外發展、布局全球，引領世界進入直播新媒體世代。

17 Media 歡迎對以下工作內容有興趣的 日文客服專員 加入我們的大家庭！

監控日本直播主是否符合17用戶協議規定之審核作業
審核日本直播主上傳貼文與短影音之內容
推廣日本優質直播主於熱門版位增加曝光率
監控審查APP內群組有無違反社會法律與不當交易
監控日本直播節目內用戶是否有留言文字過當問題與事務
每週與日本地區同仁進行工作進度與優化業務內容之會議
每週複查遭凍結用戶後續審核與檢討
回報日本直播主突發狀況 (如自殘或涉及暴力成分內容)
協助內部單位處理相關規範問題與判斷
協助相關單位側錄節目影片與活動片段供給宣傳使用
協助用戶在APP使用上的疑問
接收用戶系統上的問題，回報相關部門並協助後續追蹤

申請職缺請投遞到：https://m17.bamboohr.com/jobs/view.php?id=59