Achievement Responsible for 2021 Meta Tech for Good campaign. (Two months) - Assisted two client’s Facebook impression rate increased 4,211% and 390%. - Brought 3,533 and 7,961 new followers, Facebook page awareness growth 88% and 103%. Lead OMO campaign 2022 Future Commerce. (3 days) ■ Created gamification OMO experience flow, and successfully achieved 1:1.5 social media sharing and helped client LINE OA followers increase 36.2%. ■ Instagram impression rate growth 293%. Women power, WOO FESTIVAL. (3 days) ■ Curated an interactive campaign and achieved 60% interaction rate and 95% completion rate. ■ Instagram impression rate growth 221%. - Deliver 100% key account renewal rate. Work Experience - In charge of 20+ key accounts across different industries, including Media (cross channel form magazine to new media.), NGO, FMCG, government department, SMB, publishing and online learning. - Responsible for SaaS service. Assist to optimize company product documents to ensure a smooth client on boarding process.

Achievement - Manage accounts worth $17.6 million in annual sales with highest client satisfaction among all account managers. - Delivered 100% account renewal rate by fully understanding the clients’ needs, analyzing data and providing insightful solutions. - Successfully onboarded 6 accounts (total 7 accounts at that time). Including market research, troubleshooting, budget management, sales strategies planning, setting quotas, sales materials design, and data analyzing reporting. - Assisted the general manager and sales manager to develop promising market strategies, and successfully achieve 400% YoY growth. Work Experience - Built a successful account onboarding process from 0 to 1. Identify end to end operational workflow, arrange sales team training. - Respond to social media complaints and resolve issues aiming to contentment and the preservation of the company’s reputation. - Assisted general manager established the Taiwan operation and CS team by working with heads of different departments across multiple regions, including Product, Engineering, Sales, Design, Finance, & Legal. - Cross-functionally work with C-level executives and successfully collaborate two months campaign with Uber Eats and Lalamove. - Translated group Taiwan website. Business Development - Conducted growth strategies and developed new industries in the Taiwan market with the general manager and accomplished 90% monthly outbound target. - Successfully brought a new client and delivered 100% sales target.

• Perform research in order to gain a deep understanding of different requirements and details of each event. • Work with clients to find out their expectations for the wedding and keep them up to date on its planning and execution. • Conferring with clients to discuss wedding details, including venue options as well as entertainment, catering, and decoration preferences, etc. • As a wedding MC, responsible for the wedding agenda and everyone is having a good time. • The ability to work under pressure and multi-tasks. • Successful working in a team environment, as well as independently. • Ability to think quickly and adapt to changing situations. • Responsible for new employee orientation and onboarding training. • Collaborate with the cross department to establish goals and OKRs for events. • Evaluate strategies and action plans against allocated department annual targets.

• Ensure the guests satisfaction with their experience at our guest house. • Assist with problem resolution for all complaints. • Ensures equipment is maintained and in proper state of cleanliness and repairs. • The ability to work with people from all over the world.