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A big fan of linguistics and programming.

Mainly research area include explainable NLP system, natural language understanding. Devoting to build more trustworthy AI system.

Additional research interests, human computer interaction, user experience, design thinking, writing, cooking.

Mainly research area include explainable NLP system, natural language understanding and deep learning.
Additional research interests include human-computer interaction, user Experience and design thinking.

National ChengChi University

National Chengchi University

Data Scientist

Chenyu Tsai

之類顧問股份有限公司 Zigzag Analog Consulting

．Assist clients build data-driven business infrastructures, using existing data and Tableau to create dashboards for them to provide product insights, marketing information and business goals.

．Designed and implemented A/B experiments for clients digital funnel to improve the conversion rate by 11 % and reduce churn by 6 %.

．Using SQL, cloud service Linode and LINE to build a digital platform monitoring system for clients, the response time to customer complaints was reduced from an average of 3 days to 2 hours, and the customer complaint/compensation ratio was reduced by 27 %.

．Built sales data model and generate insights for operation/manufacture, reducing manufacturing costs by 7 % and increase revenue by 5 %.

．Assist client operation, finance and sales in establishing a data-driven culture and SOPs.

台灣台北市

．Cooperating with General Manager in recruiting, training, payroll processing, performance evaluation, promotions, and releasing the employees.

．Coordinating with General Manager in planning short and long term projects, budgets, expense controls, schedules, and manpower.

．Implementing quality and productivity objectives to achieve company goals.

．Supervising staff and controlling merchandise.

．Ensuring company policies and procedures are followed.


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